Co-op Food - Bournemouth - Queens Road - Bournemouth

Philip Newby

I've been coming to this coop for a good couple of years, recently the old manager left and we now have a female that seems to be very lackluster.
I went in today a lot of the shelves where empty, she was just on a phone behind the counter not.
This place as lost the community feeling it had with the old manager as he would talk to everyone and made people feel safe.
Now this new "manager" has the personality of a wet dead fish, so I'm only going to assume Coop will close this store down by the end of the year shame really.

Tony

New store refit totally impersonal, no way customer friendly.
Layout between aisles very tight shelves stacked to high for older or shorter people no chance of reaching product. 2 aisles defiantly not disabled person accessible. Checkout a joke 2 self service 2 customer pay no way of packing products you are buying. Very small closed box for you to pass products through no where to retrieve or place to put a bag to pack.
Feel sorry for staff in a glazed prison cant interact with customers. Again lack of staff on shop floor.
Maybe rethink required.

Thom Harrison

Downtown Bournemouth really is awful for supermarkets and groceries. Needless to say no local produce or seafood, but I had to walk all the way here to get a basic ingredient out of stock at the one Tesco Express in the centre. All other ethnic corner shops selling vapes and crisps. This Co-Op just adequate at best.

Matt C

Lazy and liers. I asked how long it would take for the bakery to be out at 7:45 am, they said 10 minutes. Not a problem, I went out for a bit and came back at 8, still no bakery out so I asked again and they said 3 more minutes. Of course at 8.30 there was still nothing out so I went to get my breakfast somewhere else

John O

Woefully understaffed - used self checkout but couldn’t have my purchase authorised as the poor staff have likely been told to prioritise deliveroo - had to go up to the counter after waiting for ~5 minutes. Not good enough

Soraya

Good opening times, friendly staff and parking available. Obviously prices are a bit higher as you expect it from a small coop with long opening times. Selection of products is small but good as they make sure to have everything for a late night emergency purchase. They have toiletries, baked goods, veggies, ready to eat foods, alcohol, meat, dairy, baking stuff, canned stuff, sweets and crisps and even greeting cards and much more.
They even deliver with deliveroo!

Durpanda

I've lived next to this co op for a few years and have never had a nice time in the shop, there are maybe 2 or 3 employees at the moment who aren't rude and miserable. The current 'manager' (tall guy with glasses, usually in a jumper) is so rude I wanna slap him. Telling people when they walk in at 10 to 10 that they have '5 minutes' No they don't. They have 10 minutes, you shut at 10. You are trying to pressure people out of your shop so you can leave early. It's a shame I can't fully speak my mind in this review because I have a lot I'd like to call him, don't know who they think they are.

This shop also needs somewhere to lock your bike? Like for real there is no where and they won't let you bring it inside. I genuinely cannot think of another shop of co op's recognition near me that doesn't have a single bike rail, useless.

Natasha Wilding

A unique little store in, what was once, a public house. Despite showing its age a little. Particularly with the uneven floor, which appears to be attempting to become part of the cellar. The staff were friendly and helpful. Quick to respond to the building queue and open another checkout. Covid guidelines were all adhered to.
Availability was good and I was able to easily locate and purchase everything that I required. Would definitely come here again