Rockett St George - Hassocks

Address: Unit 7 -12, Rockett St George, Ditchling Common Industrial Estate, Old Kiln Works, Ditchling Common, Hassocks BN6 8SG, United Kingdom.
Phone: 1444253391.
Website: rockettstgeorge.co.uk.
Specialties: Home goods store, Furniture store, Kitchen furniture store, Kitchen supply store, Lighting store, Mirror shop, Rug store, Wallpaper store.
Other points of interest: Identifies as women-owned, Delivery, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safespace, Appointment required, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 97 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Rockett St George

1444253391

Rockett St George is a well-known home goods store located in Hassocks, United Kingdom. The store's address is Unit 7 -12, Rockett St George, Ditchling Common Industrial Estate, Old Kiln Works, Ditchling Common, Hassocks BN6 8SG. You can contact them by phone at 1444253391.

Rockett St George specializes in home goods, furniture, kitchen furniture, kitchen supplies, lighting, mirrors, rugs, and wallpaper. This women-owned business offers delivery, onsite services, and same-day delivery. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, and also provides free Wi-Fi. Rockett St George is LGBTQ+ friendly and a transgender safe space. An appointment is required, and they accept credit cards, debit cards, and NFC mobile payments.

This company has 97 reviews on Google My Business, with an average opinion of 3.8/5. Customers have praised the store for its unique and stylish products, excellent customer service, and easy shopping experience.

If you're looking for high-quality home goods and furniture, Rockett St George is the perfect place for you. Their wide selection of products and commitment to customer satisfaction make them a top choice for anyone looking to update their home.

Reviews of Rockett St George

Colin Bean

1/5

What a sham outfit. Clearly all form over substance. We ordered a set of 8 dining chairs. 4 were faulty, blindingly obvious as soon as you opened the box. The screws to fix the backrest didn't fit so the factory simply didn't bother and left the backrests hanging by the one screw that did. They left the screws loose in the box. Literally just couldn't be arsed!

3 of the 4 replacements have also been faulty, same fault.

My house has been cluttered with the boxes and faulty chairs for what feels like an eternity. Ive just opened the latest replacement and no prizes for guessing the outcome. They even promised they'd check before sending them. I can't tell you how disappointed we are.

If you want quality products, move on elsewhere quickly. This company have no QC in place with their manufacturing or warehouse.

Top drawer pricing, high end marketing, product that is utter dross.

1 star too generous

Louisa Larsenp1

1/5

I ordered a lamp and a vase, the vase was in a box without protection, no bubble wrap or wrapping, thrown in the bottle of the lamp box. Obviously, the vase arrived at my house in thousands of pieces! How can you pack a ceramic lamp with zero wrapping or protection?! It was rattling in the box before I even opened the tape. This is so inevitably going to smash in delivery. How is this possible for an expensive lamp?

Jane Raynes

5/5

First time ordering from Rockett St George - what an amazing, original and inspirational shop, full of eclectic pieces!
My items arrived separately and were safely packaged ensuring no damage.
Many thanks to Ceci for your brilliant customer service!

Leigh Hart

1/5

Be warned. You may end up buying something, like a light, which is actually unsafe to install because of exposed wires. I was past the returns date by the time electrician could come and install them, by which time I am left with a faulty light and no return. I then get he suggestion that I did that to the light myself, which is frankly disgusting. So just be warned. You'll pay the privilege of having yet another company with poor customer service. Shame to add this to the list.

Robyn Taylor

2/5

I will start by saying I have been really impressed with the customer service I was given. There were no delays and I was treated kindly and respectfully. My complaint was resolved very quickly and I am satisfied with the outcome. Thank you for that experience, Rockett St George.
Sadly though, I was very disappointed with my products. I ordered two barstools, one of the legs was bent on one, but the box was in perfect condition, so I don't believe it happened in transit. The other was missing the protective plastic feet at the end of the legs. The colour was also disappointing. I understand that colour can vary in person compared to a computer screen, but this is another level. In the photos the chairs are a warm, rich yellow. In person they have a green undertone. I felt that the product photos were misleading.
Also the "factory smell" on the chairs is very strong and smells musty.
While in communication about these issues, I was told I shouldn't have been able to order the barstools, as they're not supposed to be eligible for international shipping (I'm in the Netherlands). Just bizarre.
In summary, I wasn't happy with the products at all, but I am happy with how the situation was handled and resolved.

San Dra

3/5

Rain drop table is beautiful , the one on my list when started to change living room furniture , it came today , I love it , only shame is stained on top so much , so that’s a disappointment
Edit : they been helpful and sent me replacement , it came even worse than the first table , so again asked for replacement and still didn’t get table without stains so left it anyway and got 20% discount instead. Very fast or responses and very fast replacement sending.

Katy Edwards

5/5

Brilliant .. delivered next day and I ordered mug & stress pickle lol . Great items and wrapped up so well . Will order again thank you so much x

ABQ Resident

4/5

Appear to have drool worthy products, but they're in the UK, and I'm in the USA. Never the twain shall meet, but I can still drool through their excellent website full of fun and unique items.