Smyths Toys Superstores Norwich - Norwich

Address: Units E1 & E2, Smyths Toys Superstores Norwich, Longwater Retail Park, Alex Moorhouse Way, Costessey, Norwich NR5 0JT.
Phone: 01603749922.
Website: smythstoys.com
Specialties: Toy Shop, Baby shop, Bicycle Shop, Electronics Retail and Repair Shop, Hobby shop, Outdoor sports shop, Video Game Shop.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 229 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Smyths Toys Superstores Norwich

☎️01603749922

⏰ Open Hours of Smyths Toys Superstores Norwich

Monday: 9 am–6 pm
Tuesday: 9 am–6 pm
Wednesday: 9 am–6 pm
Thursday: 9 am–6 pm
Friday: 9 am–8 pm
Saturday: 9 am–6 pm
Sunday: 10 am–4 pm

Smyths Toys Superstores Norwich is a renowned toy store located in Norwich, England. The store is situated at Units E1 & E2, Smyths Toys Superstores Norwich, Longwater Retail Park, Alex Moorhouse Way, Costessey, Norwich NR5 0JT.

What They Offer

Smyths Toys Superstores Norwich is a multi-specialty store, offering a wide range of products and services. They are a Toy Shop, Baby shop, Bicycle Shop, Electronics Retail and Repair Shop, Hobby shop, Outdoor sports shop, and Video Game Shop. The store is known for its vast collection of toys, from classic to the latest, ensuring there's something for everyone.

Accessibility and Convenience

The store is wheelchair-accessible, with a wheelchair-accessible car park, entrance, and toilet. They offer various convenient services such as Delivery, In-store pick-up, In-store shopping, On-site services, and Same-day delivery. Payment is made easy with acceptances of Credit cards, Debit cards, and NFC mobile payments.

Customer Reviews and Ratings

With 229 reviews on Google My Business, Smyths Toys Superstores Norwich has an average rating of 4.1/5. Customers have praised the store for its cleanliness, tidiness, and wide aisles, making it easy for customers, including toddlers, to move around. The staff are commended for their helpfulness and willingness to assist customers. One customer shared their experience of losing a headband for a fancy dress and how the store quickly replaced it without any fuss.

Recommendation

Smyths Toys Superstores Norwich is an excellent choice for anyone looking for a wide variety of toys, baby products, bicycles, electronics, hobby items, outdoor sports equipment, or video games. Their convenient services, wheelchair accessibility, and multiple payment options make shopping with them a breeze. We recommend visiting their website at smythstoys.com for more information and to explore their full range of products and services.

👍 Reviews of Smyths Toys Superstores Norwich

Smyths Toys Superstores Norwich - Norwich

MCS McDonagh

5/5

Went for the first time on 16.08.2021 early evening. Great toy store, floor to ceiling shelves full of toys! Toddler walked around in awe!
Everything is clearly sign-posted, wide aisles, bright decor. Can find items easily. Staff were very helpful as we bought a fancy dress and it was missing the headband. Went back in and no questions asked (with receipt) we got another headband.
Store was very tidy and clean. Will return to buy Christmas presents.

Leonie Westbrook

5/5

Very friendly staff, I witnessed some customers being awkward towards a male staff member today who had asked them to not open the boxes of headphones. The customer seemed to think it was their right to open them and accused the staff member of being rude.
He was not rude in anyway and dealt with the situation extremely well. I think the customer was probably just embarrassed that she'd been caught out.

Michael Jerome

5/5

Though busy for Christmas. Staff are a plenty, pleasant and helpful, which made it much more easier to shop. Will definitely be using the place again for all my toy needs.

D. J. Irvine

3/5

Brand new toy store for this retail park. Thought it was expensive to be honest. However, we did pick up a few items for the kids including a huge pirate ship. No air conditioning made it a stuffy and sweaty shopping experience. Let's see what the sales bring. Free parking. Other shops are just a stone's throw away as the shop is located on a retail park.

stephen williams

1/5

Poor customer service. Arrived to do Christmas shopping but had no change for a trolley. I asked if they had a token i could buy or borrow a token which they wouldn't do.
In the end i tried tying two baskets together and pull them around. After i had filled the two baskets up i gave up and left it behind and went else where to do my shopping. Will not be shopping at this store again!!

BRING BACK TOYS R US!!

Alfie Nixon

1/5

Poor poor and poor , service was so unfriendly all I asked for was where the magician stuff is , and they didn’t even bother pointing me in the right direction, complete waste of time. whatever is the point.

K M

1/5

Looking at car seats and three staff just lingering very near by talking to themselves. Not one offered to see if we needed any help. Really poor.
We even walked away to the toys and returned, wondering if they were just busy. But instead, they were talking about the car seats to themselves (in a chit chat manner). We passed another staff member who had really poor hygiene. At that point, we decided it was not the place for us and left.
Within seconds of being in Halfords, someone came over, talked us through every spec and what we were looking for. Much better experience.

Roxana Serrani

1/5

Gutted, got our friends kid an egg with T-Rex inside as a present for Christmas.
When opened and put together one of the arms was missing 😭