Argos Abbey Wood (Inside Sainsbury's)

Fast service during the weekend evening. Easy location inside Sainsbury’s.

Argos sold me a product with signs of use and the abbey wood branch provides the worst customer service, by a mile! Bought a coffee machine from Argos online, when opening it I could see signs that the machine was previously used. Contacted costumer service online which stated I could go to the nearest shop for a refund. Went to Argos at Abbey Wood, where manager refused the refund as the machine was previously used and wasn't bought in his store... It was previously used before I bought it, and as far as I'm concerned, every Argos is an Argos... Avoid this shop at all costs!

I have qued at 8:40am on Wednesday 26 June 2024 to get my daughter a hand held fan, 2 people where infront of me when it was my turn the lady on the tile said ooh we don’t do them I have ask her to check for me then she said I need to serve the customer waiting in the queue, I replied I’m a customer and I m before them in the queue she said no I’m on my own you go there and wait until I serve the queue behind you. Wow I could not believe what I was witnessing. please Stay away from Argos inside Sainsbury in Abbey Wood,

Excellent Customer Service from Charlie at Argos Abbey Wood During my recent visit to the Argos store in Abbey Wood, I had the pleasure of being looked after by Mr Charlie. His professionalism, kindness and collaborative spirit made my shopping experience exceptionally positive. Charlie showed great product knowledge and helped to assemble the purchased item. It is rare to find such a high level of customer service and I believe it is important that the store manager and the company as a whole are aware of Mr Charlie's exceptional qualities. His approach to work represents real added value to Argos and I hope his excellent performance is recognized and appreciated. I will certainly continue to shop at Argos, especially at the Abbey Wood branch, and will recommend this shop to friends and family, largely due to the wonderful experience provided by Charlie. Best regards, Mauro Picello

Purchased a TV and realized that the quality is awful, went back to the store to return it after 3 days. Worst customer service ever ! One person claimed to be the Manager called Adrian refused my tv return which was with the film protection on, and all the parts fully sealed ?.... He was so arrogant saying that it is up to them to accept returns and not the law of 30 day return.

We went to return a camera which came with the wrong size lense. The manager was not very nice about us returning it and refused to do so, by saying she can’t return it as we had already opened it. We continuously explained how we cannot have used the camera as there is no lense and without it won’t work. Even after hearing that she continued to remain rude and not return the camera. Which we then unfortunately had to go to another store and they allowed us to return it. Her behaviour was not acceptable and she needs to be a bit more understanding of what her costumers complaints are.

The manger at this store is disgustingly rude, incapable of proper customer service and has zero work ethics. I returned a camera because they gave me the wrong size lense. I asked her for the correct lense and she said they don't have it. So I then asked her if I can return the camera and she rudely refused? Stating that she cannot sell it and it's used. Surely she would be educated enough to know that the camera could not be used with the wrong size lense? Wasted my time and money due to her atrocious customer service. Thankfully, I returned the camera back at another store. Stay away from her and this Argos because she doesn't care about her customers!

One of the staff members was extremely rude, I went in to purchase a phone case. After buying it and walking away I noticed that he handed me the wrong case, the case he handed me was the wrong colour and for a completely different device. I returned and waited in the queue for around 5 minutes before informing the man that served me prior that he gave me the wrong case, I even showed him my receipt that proved that he gave me the wrong item, he just said it’s the item that I paid for, which it wasn’t because my receipt literally had the correct item that I paid for on it yet he gave me something completely different yet kept saying over and over that what he gave me is what I paid for. Their attitude was also extremely inappropriate, they messed up yet it somehow wasn’t their fault, all they had to do was open their eyes and see that they gave me the wrong item and swap it over to the correct item and that would have been the end of it. This went on for a few minutes before I just went ahead with a refund. I definitely won’t be returning to this Argos ever again, the guy that served me was completely inept at his job.