Asda Garston Supermarket - Liverpool

Yogaraj S.

Decently sized store with a lot of free customer parking that can be availed using horizon parking or similar app for a small fee. Very handy.

Rose F.

When I thought I'd left my purse (containing cash and cards) in store the staff were brilliant helping me to track it down (in my car) couldn't have helped more, well done 👏

santosh K.

dear Asda,
Pls remove the jacket of your staff in Asda which says on back “happy to help” I had 2items in multiple No, when I drew attention of two staff who were seriously busy in talking , one seemed like a manager told me that you must be tired to scan your items . This is self service and scan yourself. . I had 2 varieties of beer bottles in 8 quantities . He could have easily canned two bottles to finish 8 No of beer but instead he was so rude. I assume him as a manager and if it is true then you can imagine why Asda Garston customer service is so poor. On top of that he called his security , what a joke !

Carl D.

Stopped going here since they decided that their customers we're no longer worthy of human interaction and it became self checkout only.
With the choice of both Lidl and Aldi now within walking distance, there is very little incentive to go there, other than to maybe use the free cash machine on occasion.

Roshan P.

The customer support and service by the staff is absolutely horrible. It looks as if that the staff are unhappy to be there and it seems they blame it on the customer, this includes the supervisory staff too. Very rarely would you find somebody smileing and happy to help a customer in need. On the rare occasion you come across the exception to the rule. I am not writing this on just one bad experience and urge top management to look into this seriously. I would also recommend secret shoppers of different ethnic backgrounds to be sent into this particular store so that management could get first hand feedback

Adelaide C.

I don’t like using them robots , if I liked doing that I would of got a job in there.

Bring back the tills with staff in

And because of your robots I had to bend down to get my bread of the machine and pulled my back I have a spine defect . REALLY NOT HAPPY

Rob

Staff seem disinterested to me and downright unfriendly on occasions. Lots of automated checkouts and staff who dont like serving customers also

Zoe G.

There’s a security guard who looks to be of Indian decent that blatantly racially profiles people, however, he’s clearly had zero training because why would someone with a £1300 phone, £500 watch and £200 headphones come in to steal?. I’ve had this issue repeatedly with the same security guard. And if he’s going to racially profile he could at least try to be inconspicuous about it rather than following us around the store, standing right next to us and staring at us. We can blatantly see you, and yes that was a dirty look when we walked out because we’re on to you and what you stand for.