Asda Lancaster Superstore - Lancaster

Asda Lancaster Superstore is a popular supermarket located in Lancaster, England. The store's address is Ovangle Rd, Lancaster LA1 5JR, United Kingdom. You can contact the store directly by calling 1524580780. For more information about the store, you can visit their website at storelocator.asda.com.

Asda Lancaster Superstore offers a variety of specialties, including a supermarket, ATM, cafe, clothing store, gas station, and pharmacy. The store provides several services and facilities, such as no-contact delivery, delivery, in-store pickup, in-store shopping, onsite services, wheelchair accessible entrance, wheelchair accessible parking lot, batteries, clothing, glass bottles, metal cans, plastic bags, plastic bottles, credit cards, debit cards, NFC mobile payments, free parking lot, and free street parking.

One of the key features of Asda Lancaster Superstore is its wide range of products and services. The store offers everything you need for your daily shopping, from fresh produce, meat, and dairy products to household items, electronics, and clothing. The store's cafe is an excellent place to relax and enjoy a cup of coffee or a quick bite to eat. The clothing store provides a wide variety of fashionable and affordable clothing for men, women, and children. The pharmacy offers a range of health and wellness products, as well as prescription medications.

Asda Lancaster Superstore also has a gas station, which is convenient for customers who need to fill up their tanks while shopping. The store's no-contact delivery and delivery services are ideal for customers who prefer to shop from the comfort of their homes. The in-store pickup and in-store shopping options are excellent for customers who want to browse the store's products in person.

According to Google My Business, Asda Lancaster Superstore has received 375 reviews, with an average rating of 3.5/5. This rating indicates that the store provides good quality products and services, but there is still room for improvement.

Reviews of Asda Lancaster Superstore

Tommy Hurst

1/5

Awful experience and the staff haven’t got a clue. Went early hours for shopping and alcohol on the way to The Lakes for a few days.
Got to the self checkouts and was refused alcohol and they told me it was Asda policy after 11pm not to sell it. Told them that all the 24 hour stores where I live sell alcohol 24 hours a day when open and the manager disputed it, I asked him did he want me to phone my local store to be corrected and he declined, said the stores in Liverpool are obviously busier and he said look around we are empty, I asked him what footfall in a store had to do with licensing of a store.
Left £70 worth of shopping and took my custom to Sainsbury next day.
Worst Asda store I have ever visited, 1 star is too much.,
Raised a complaint with their head office the next day, got a copy and paste apology.
I’m a manager in retail myself so have given them some tips to highlight this to customer and it saves them then lying to customers with claims of an Asda nationwide policy which is incorrect.

K. Peake

5/5

This was a massive supermarket to visit, where I bought a yummy cheese twist for a cheap price of 65p from the bakery! The store has large signs for all of the areas, including its aisles that have all of the products well-organized. I found the self-service checkout easy to use and the area as a whole pleasant, where cleanliness had been maintained.

Mr Watson

1/5

Avoid Avoid Avoid . Some Rude Staff total lack of morale. cleanleness in some area's less than desirable . self service tills and disabled accessable durring the day durring night hours staff will re stock leaving rubbish carboard and trip hazzards everywhere and quite frankly customers are a complete nuisance to theese staff. carpark often used for hanbrake turns.

Nad C.

2/5

I feel the grocery collection point has made the carpark utterly dangerous, it's not well thought through.
Also really dislike the fact that this Asda does have changing rooms for clothes, yet they refuse to let people use these.

james walkden

1/5

This review is for ALL retailers, so, sorry Asda for using your platform. Button mushrooms ? The clue is in the title BUTTON mushrooms, NOT DUSTBIN LID MUSHROOMS. Quality control obviously and, way, way too often, demonstrably, needs addressing/ratifying. Either that or change the name. You wouldn't expect a jumbo sausage to be 1 inch long would you ? THE CLUE IS IN THE TITLE. Where are the trade description's r-soles when, for once in your life, they could actually be of some use ?

Jonathan Kearsley

2/5

If you shop there at 6pm on a Saturday, expect chaotic empty shelves, products alongside incorrect pricing etc. it looks like a store after the country’s been told to expect the end of the world. They seem chronically under staffed which would explain the condition of stock on the shelves. Key to maximum profits is to keep everything ordered and well stocked. This is massively lacking here. It’s a big store, and from a customer perspective during peak times has big problems. And I bought a whoops priced item that went out of date the day before. Amazingly poor. The check out staff are excellent though and really helpful.

Liam Murdock

1/5

Dear Asda,
Since you refuse to answer complaints with anything other than generic answers that change nothing I thought I'd write it on here instead.
This shop is a shambles.
For the last few weeks every time I've been I've had to go hunting for a basket.
Have you stopped employing people to move them back to the place where people come in?
The fresh baked cakes and doughnuts are all mislabelled and when I asked one of your employees which was which she just laughed and said they were in the wrong place. Then she went back to doing what she was doing without changing them over. These have got allergens on them!!!
The shelf stackers leave pallets and cages in the way of shelves and fridges so you can't get to anything. They also walk straight towards customers so you have to move out of the way to stop yourself getting run over.
And whoever that bloke in the shirt is. I assume a department manager since he's in jeans most of the time. I actually think he's aiming for me, dragging that pallet behind him. What's his problem? I didn't think you were supposed to take pallets on to the shop floor. Maybe that's changed.
Today I managed to buy some tobacco from the "customer service" /tobacco kiosk without ever hearing the woman behind the counter say a word to me. Please, thank you, hello. All acceptable.
The just essentials bacon. In the last month I've bought some and it's quite nice for cheap bacon. But I had no idea how much it was because there is no price on the fridge. They've even restocked the shelves and still not bothered. Some people need to add up their shopping as they go. I thought I'd have a look on the app when I got home. It's not even on there. Am I to assume this is free?
The food is fine from here. Just the usual supermarket products but the way they run the place is laughable.
Just be ready for it when you go

Andrew Howard

1/5

Always seem understaffed, if you can find a member of staff to ask a question of, the answer is usually vague and most of the stock levels are shocking. Sainsbury's and Morrisons will be getting my business in future.