Asda Shepshed Supermarket - Loughborough

Address: 25 Charnwood Rd, Shepshed, Loughborough LE12 9QE, United Kingdom.
Phone: 1509251600.
Website: storelocator.asda.com
Specialties: Supermarket, ATM, Clothing store.
Other points of interest: No-contact delivery, Delivery, In-store pickup, Onsite services, Same-day delivery, Great produce, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 138 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Asda Shepshed Supermarket

☎️1509251600

⏰ Open Hours of Asda Shepshed Supermarket

Monday: 7 AM–10 PM
Tuesday: 7 AM–10 PM
Wednesday: 7 AM–10 PM
Thursday: 7 AM–10 PM
Friday: 7 AM–10 PM
Saturday: 7 AM–10 PM
Sunday: 10 AM–4 PM

Okay, here’s a detailed description of the Asda Shepshed Supermarket, formatted as requested, emphasizing key information and aiming for a formal and helpful tone:

Asda Shepshed Supermarket: A Comprehensive Overview

For individuals seeking a convenient and reliable grocery shopping experience in the Shepshed area, the Asda Shepshed Supermarket presents a compelling option. Located at 25 Charnwood Rd, Shepshed, Loughborough LE12 9QE, United Kingdom, this establishment is a well-established and popular retail destination. It’s readily accessible and offers a broad range of services designed to meet the diverse needs of its customers.

Contact Information: You can reach the store directly at 1509251600. For further details and to explore their offerings online, visit their website at storelocator.asda.com. This website provides the most up-to-date information on hours, promotions, and services.

Specialties & Amenities: Asda Shepshed operates primarily as a supermarket, offering a comprehensive selection of groceries, household goods, and fresh produce. Notably, they also feature an ATM for customer convenience, and a small clothing store within the premises. Beyond basic retail, the store provides a number of valuable services:

Delivery Options: Customers can take advantage of no-contact delivery, standard delivery services, and even same-day delivery.
In-Store Services: They offer in-store pickup for online orders, alongside onsite services to cater to customer needs.
Payment Methods: The store accepts a wide variety of payment methods, including credit cards, debit cards, and NFC mobile payments.
Additional Products: Beyond groceries, customers can find batteries available for purchase.

Accessibility & Points of Interest: Asda Shepshed is committed to inclusivity and accessibility. It boasts a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring ease of access for all patrons. The store is designed for a quick visit, making it ideal for those needing to run a few errands. Furthermore, the store is known for its great produce and generally positive customer experience.

Customer Feedback: As of today, the Asda Shepshed Supermarket has garnered 138 reviews on Google My Business. The average opinion is 3.5/5, indicating a generally positive reception, though there’s always room for improvement. Customers frequently praise the staff, the selection of products, and the convenience of the services offered.

Feature	Details
Address	25 Charnwood Rd, Shepshed, Loughborough LE12 9QE, United Kingdom
Phone	1509251600
Website	storelocator.asda.com

Recommendation: For anyone seeking a well-equipped supermarket with convenient services and a commitment to accessibility, the Asda Shepshed Supermarket is a recommended choice. We highly encourage prospective customers to visit the store’s website – storelocator.asda.com – to explore the latest offers, check operating hours, and explore the full range of services available. Contacting the store directly via the provided phone number is also advised to inquire about specific delivery options or any special requirements.

👍 Reviews of Asda Shepshed Supermarket

Asda Shepshed Supermarket - Loughborough

S E.

1/5

This isn't a good Asda, there's always a long wait to collect parcels. Once they even gave my parcel to someone else, they never check ID. I then had to fight to get a refund as they said I had collected it, which I didn't.
Lastly, the lady who works in the George department is rude!! I've complained to head office, who agreed what she said to me was rude and not how they have been trained!! So was the young guy who stood and let her be rude, I think he was a manager of sorts!!
I won't be going back here now.
I'm.still in talks with head office and my complaint.
There's much better Asda stores to use.

Harriet G.

1/5

FYI for EV users, the charging points listed on the website don't work. I checked with staff and was told they havn't worked for months. She checked with other staff members and said there are no plans to repair it and that was the end of the conversation. Both spots filled with non-EV cars. Aldi around the corner has available chargers so go straight there instead.

Nick U.

1/5

Many times I've thanked various staff on approval of alcohol but got no reply, bloody ignorant

S S.

1/5

Went in to use pampers coupons £6 off, I had two that I received after saving the points on the app. The lady on the till wasn’t sure how to use them so another lady, with short blonde hair comes over to read the terms and conditions, says the vouchers can’t be used as the terms and conditions say they must be used as part payment. I question this because all the premium protection nappies are listed between £4-£6 so no matter which pack I pick, it would meet the voucher value, I made it clear that this normally works, and that I’ve never had any issues in the past.
The blonde lady starts becoming rude and says it’s because no body reads the terms and conditions and she doesn’t want to be liable for accepting the voucher( bearing in mind she’s not actually serving on the till). The lady then phones a manager who says to accept them and she comes back to put them through.
Pampers wouldn’t have issued a voucher with Asda clearly written on it if the products Asda sells do not meet the terms and conditions.
Short haired blonde lady clearly needs retraining on dealing with customers and toning down the negative attitude.

Masked N.

5/5

Great for getting your shopping.... Friendly staff too... Although parking isn't the best... especially that one in this car pictured... Hyundai? Mate really? That's got mid life crisis written all over sports fans... Those break discs won't be passing an mot anytime soon you plonker! 😂

Matthew R.

4/5

Considering this is a small store (by Asda standards), they have most things that you would want and it is even perfectly possible to do a 'big shop' there. The staff are all friendly and helpful and the store is bright, clean and well laid out. The car park does get quite congested at busy times, but there is free on street parking only a few yards down the road if needed. They also have a 24 hour ATM outside and two electric vehicle charging points.

Jenny H.

4/5

I parked up at Asda in shepshed and noticed three ladies litter picking, obviously staff ,but how pleased I was to see how clean the carpark looked ,well done 👍

Ashley D.

1/5

Very disappointing customer service, been using the online ordering service for a while for getting groceries delivered.

Friday night came and we picked a 10pm to 11pm slot and nothing turned up, the line closes at 11pm so couldn't find out why it didn't turn up. Checked the next day to find it had been cancelled by the Shepshed store and they didn't know why.

I had no phone call!
No communication that it wasn't coming!
No offer of sending it out on the Saturday!

It's bad enough when you get your order and there are items missing or expiring on the sell by date the following day but cancelling the whole order is a complete joke.

If you mess up, just sort it out! All you had to do was get it delivered Saturday but apparently that was asking too much and wasn't possible.

Found another supermarket to deliver the same day, so we will use them going forward.