Asda South Woodham Ferrers Superstore - Chelmsford

Colin Campbell-Austin

I visited Asda as I am new to the area. Parking was a bit difficult. The carpark was full. To my surprise the store didn’t seem that busy compared to the carpark. The shelves are a decent space apart. The store has a black, grey and green colour scheme. Everything is well signposted and it’s easy to navigate. The store is not huge. Bigger than a regular supermarket but not superstore size. It has a wide selection of goods. I managed to get everything that was on my list and more, I didn’t see a cafe but the store does have a McDonalds. There are lots of self service checkouts. At the time I was there they had four regular checkouts open. The person on the checkout was very friendly and quick. All in all I had a good experience and will go back

Stuart

Used to be very good but these days levels of stocking are really poor. Today for example at 1 pm, no chicken fillets( other than minis and not the first occurrence of this) No own brand seeded or granary bread ( same situation last Saturday) Wine shelves half empty.

It's as though someone forgot to order stuff.

So regrettably I shall have to return to tesco who do keep shelves stocked otherwise every trip has to be repeated

Tried them again today, similar issues. Either they have a rubbish manager or suppliers not supplying due to poor payment etc. Come on asda get a grip

Tues 24 sept- virtually no fresh fish or meat on the shelves. Suggests to me they have a totally incompetent fresh foods manager. Its Tuesday afternoon not Sunday afternoon so get a grip on stocking the shelves

M “Rage” M

Extremely poor fresh food quality (some items rotten after a day or so ), and since the Walmart sell off there's always something I can't buy every week . Staff are rude and always in your way as you shop , consistently talking to each other .
Scanners often fail as the tech is old , and some of the self scan checkout staff are very poorly trained.( One older lady rescanned my shopping twice and still mucked it up). One manager I complained to was absolutely useless.
Currently the worst supermarket around and after many years of using it , I'll be switching . They are all miles ahead of this dump.
The £5 Billion debt the chain has is starting to show badly. Poorly owned and poorly run.

jane baker

Ive been shoppong at Asda for SWF for over 30 years but in the last year or two, I have been really fed up there.
The shelves are always empty or full of empty boxes you need to move to get to stock behind.
The instore shoppers are always in the way blocking aisles while they chat and the new chilled cabinets doors are obstructive. You cant see in because of reflections and if being opened on both sides of the aisle at the same time you cant pass.
The only reason I've. continued to shop there was because of my Blue Light discount (the Asda rewards are rarely on anything I buy) but that was reduced to fresh items only , now being reduced to 5%, its not worth shopping there anymore.
I think they need new management in there. Previous managers would never have allowed the store to be so scruffy

Matthew Barrett

Home delivery is absolutely useless! Placed an order for delivery between 7:30-8:30. Got to 9:30 and no one had turned up (no email, phone call or message either). Called them, spoke to a representative who confirmed driver was running late (truck had a break down apparently, which is always the same lie as it’s not the first time this has happened) and would deliver by 10:30. No apology. Got to 11:15, still no delivery. I called again, they’re closed. Worst customer service I’ve ever encountered. No idea when my shop is supposed to arrive, have been charged for the shopping and have no supplies. Will never order again.

TREVOR NORRIS

This review is about my experience with click and collect. Having ordered a jumper on line, after getting a message to pick it up at the store. I went to the George store as it's a clothing item. Wrong you need to go to the main store there is a machine too the left of the cash bureau. Two ladies in front of me were struggling to get the scanner to read. I eventually got it to work opened the draw no parcel a customer told me somebody will bring your parcel. This process was as smooth as the sea in a force 10 gale.

Moshii

Nice parking facilities, good size store and has other amenities around it

Adua Glover

It is my local shop. Go quite a bit for our big shop. However the shelves are not always stacked and they seem to run out of a lot of things. Have been going for years ad it's local to me