Central Co-op Food - Loughborough - Loughborough

Address: Knightthorpe Rd, Loughborough LE11 4NE, United Kingdom.
Phone: 1509269521.
Website: stores.centralengland.coop.
Specialties: Grocery store, Beer store, Convenience store, Lottery retailer, Tobacco shop, Vaporizer store.
Other points of interest: Delivery, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 115 reviews on Google My Business.
Average opinion: 4/5.

Location of Central Co-op Food - Loughborough

Central Co-op Food in Loughborough is a convenient and versatile store that offers a wide range of products and services to its customers. Located at Knightthorpe Rd, Loughborough LE11 4NE, United Kingdom, this grocery store, beer store, convenience store, lottery retailer, tobacco shop, and vaporizer store is a one-stop-shop for all your daily needs.

One of the standout features of Central Co-op Food in Loughborough is its delivery service. Customers can order their groceries online and have them delivered straight to their door, making shopping even more convenient. Additionally, the store offers on-site services, including same-day delivery, wheelchair-accessible parking, and a wheelchair-accessible entrance. This means that everyone can easily access the store and its products, regardless of their mobility needs.

In terms of payment, Central Co-op Food in Loughborough accepts credit cards, debit cards, NFC mobile payments, and credit cards. This makes it easy for customers to pay for their purchases in the way that is most convenient for them.

According to Google My Business, Central Co-op Food in Loughborough has received 115 reviews, with an average rating of 4/5. This is a testament to the store's commitment to providing high-quality products and excellent customer service.

Reviews of Central Co-op Food - Loughborough

Central Co-op Food - Loughborough - Loughborough
A Niyaz
4/5

Decent size Co-op Food & Grocery store in Loughborough. They stock most of the every grocery items and in BBQ season, BBQ essential as well. There is small free car park for the customers. The staff here are friendly and helpful. Handy grocery store if you are in that location.

Central Co-op Food - Loughborough - Loughborough
Banzan Buddhist
1/5

This place is really upsetting me, yesterday my parcel was delivered to this address by Evri, anyway it said on Ebay that my parcel is ready to collect from co-op and they gave me a collection FM code, anyway I went to collect today and the lady Sue said the parcel is not there, how on earth is it not there, she said "it might have not arrived yet", which is absolute nonsense as there is photographic evidence that it was delivered yesterday at 16:21, this is the second time this has happened in 1 month where my parcel has just disappeared into thin air, the only conclusion is that someone there has stole my parcel twice and they're acting oblivious to this. Not an honest place, if 2 of my parcels have just disappeared in 1 month then something is seriously wrong with this place. Someone working there has stolen my parcels twice or the Evri delivery person took picture and took off with the parcel (which is highly unlikely) as they'd be on CCTV. Check attached photo.

Central Co-op Food - Loughborough - Loughborough
Neil Parker
1/5

Been going in their for years now and tonight one of till operator so stuck up she couldn't crack a smile I bought a monster drink for my self always been served while I have my daughter with me who is 20 she refuses to serve me asking for id because I had my daughter with me how stupid is this never had a problem before till tonight this person needs to go spec savers I am well over 50 years old so i deffinate wont be using this shop again at least i pay for my items not like sum just walk out with it

Central Co-op Food - Loughborough - Loughborough
Marie Theresia Cregeen
5/5

Love the Co-op on Knightthorpe Road. Well stocked, staff are ultra friendly and helpful. Prices are good with a great selection of different foods. Music while you shop. Discounts with a membership card. The bakery is superb, always nice fresh pastries and selection of quality breads. A 5 star store that we are so lucky to have. Thank you to everyone who works there.

Central Co-op Food - Loughborough - Loughborough
anthony brookes
4/5

A nice shop with excellent customer service.

Central Co-op Food - Loughborough - Loughborough
Mehaa Mohan
1/5

I've consistently had incredibly unpleasant encounters at this shop. Staff on tills do not know how to be polite and show good customer service. Barely any thank you, please, or smiles. Treating customers like they are doing them a favour by serving them because I can easily take my business elsewhere. As a business and staff with arguably bigger competitions in Loughborough (Tescos, Sainsburys), you should be maintaining the customers that you do get, not deterring them.

On one occasion, two young female staff members loudly engrossed in personal phone conversations. If you are going to be attending personal calls on shift, at least be professional and speak quietly instead of having your personal affairs be broadcasted in a tiny shop. It further makes me question the staff here and their professionalism.

I looked past it the first few times but this is constantly the case. I think the staff can do with some diversity and extra customer service training. I rarely write reviews or bad reviews as a matter of fact, but this is appalling.

Central Co-op Food - Loughborough - Loughborough
Hayley Coggan
1/5

I have just bought a cold Caffe Latte Coffee to return to work and notice that it is three days out of date. My colleague also bought a Pot Noodle last week from the same store which was also out of date. Very disappointing.

Central Co-op Food - Loughborough - Loughborough
Ashwin Raj
4/5

An excellent one stop store for majority of your needs. Great customer service and the free atm is very convenient.

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