Chart Downs General Store - Dorking

Introduction

Nestled in the heart of Dorking, Surrey, Chart Downs General Store, situated at 213 Chart Downs Road, RH5 4DD, United Kingdom, is more than just a convenience store. It is a testament to the power of community and the importance of a local hub that caters to the everyday needs of its residents. This article will delve into the details of this bustling store, exploring its main services, location, unique features, and practical information, while also highlighting the positive aspects mentioned in customer reviews.

Main Services

• Convenience Store: Chart Downs General Store offers a wide range of everyday essentials, from groceries and household items to last-minute meal solutions. Their varied stock ensures that customers can find what they need, when they need it.
• National Lottery: The store is an approved National Lottery retailer, allowing customers to purchase tickets for a chance to win big.
• Post Office Services: Chart Downs General Store hosts a Post Office, providing a range of services, including mail collections, special deliveries, and passport check & send services.
• Lotto & Euromillions: Players can purchase tickets for both the UK Lotto and EuroMillions at this store, offering a convenient way to participate in these popular lottery games.

Location and Access

Chart Downs General Store is located in the Chart Downs neighborhood of Dorking, a picturesque town in Surrey. The store is situated on the main Chart Downs Road, making it easily accessible by car, with nearby on-street parking available. It is also serviced by several public transportation routes, including the 33 and 515 bus services, which stop nearby at the Chart Downs Road stop. The store's proximity to the A24 and M25 motorways ensures that it is easily reachable from surrounding areas.

Featured Characteristics

• Wheelchair-Accessible Entrance: Chart Downs General Store is committed to ensuring accessibility for all customers. The store has a wheelchair-accessible entrance, allowing customers with mobility impairments to enter and navigate the store with ease.
• Toilet Facilities: The store offers toilet facilities, providing relief for customers who may need to use the restroom during their visit.
• Credit Card and Mobile Payment Acceptance: Chart Downs General Store accepts a variety of payment methods, including credit and debit cards, as well as NFC mobile payments. This ensures that customers can pay using their preferred method.

Practical Information

• Opening Hours: The store is open seven days a week, from 6:00 AM to 10:00 PM, ensuring that customers can shop at their convenience. This extended opening hours also cater to the needs of early risers and late-night shoppers.
• Contact Information: Although a phone number is not publicly available, customers can visit the store's website (premier-stores.co.uk) to find out more about the store and its services. Alternatively, customers can visit the store in person or send a message via the Google My Business platform.
• Google Rating: Chart Downs General Store has an impressive average rating of 4.1 out of 5 stars on Google My Business, based on 40 reviews. This high rating is a testament to the store's commitment to customer satisfaction and its positive impact on the local community.

Positive Aspects Mentioned in Reviews

Chart Downs General Store's customer reviews highlight several positive aspects of the store. Customers appreciate the store's wide range of products, describing it as a "one-stop shop" for their everyday needs. The friendly and helpful staff is another recurring theme in the reviews, with customers mentioning their efficiency and willingness to assist. The store's cleanliness and well-organized layout are also frequently praised, contributing to an enjoyable shopping experience. Additionally, customers appreciate the store's late-night opening hours, which allow for convenient shopping even after work.

In conclusion, Chart Downs General Store is more than just a convenience store; it is a vital community hub that caters to the diverse needs of its customers. With its wide range of products, convenient location, and commitment to accessibility and customer satisfaction, it is no surprise that this store has earned a high rating on Google My Business. Whether you need to pick up a few groceries, purchase a lottery ticket, or send a parcel, Chart Downs General Store is an excellent choice for all your everyday needs.

👍 Reviews of Chart Downs General Store

Katie T.

1/5

Went to the shop this morning and I asked for 2 lucky dips and she only gave me one but she has been on her phone while serving me I felt like she wasnt listening to what I said at all , this happens often and it's her and her husband that's always on the phone serving customers

Paul R.

5/5

Go here regularly to pick up bits n pieces. Have a really good choice - it isn't just a place for when you've run out of milk!. Owners are really friendly and operate a great mini market. Also have a Costa coffee machine if you need a hit of Java and can't wait.

Angela W.

4/5

I go here to get get my British Gas card and key topped up because they are conveniently open later and and one of only two places in the town where you can actually get this done. You have to pay with cash but that is the same anywhere you go with British Gas cards and keys and is no fault of the shop being used but rather something British Gas have put in place. Thank you for the convenience of your closing times, its very helpful and much appreciated

Mervyn Y.

5/5

A lovely clean and well stocked shop. Friendly and helpful. Added bonus is that it is a Yodel parcel drop off point too.

MR N.

5/5

WHAT A FANTASTIC STORE....THE NEW SHOPPFITTING HAS TOTALLY TRANSFORMED A DRAB EMPTY STORE INTO A STORE THAT WOULD COMPETE OR BETTER THE BIG CHAIN STORES..
THE NEW OWNERS HAVE COMPLETELY TURNED THINGS AROUND AND ITS NOW A JOY AND A NICE EXPERIENCE ALTOGETHER...FROM THE BRAND NEW SHINY "COSTA" COFFEE MACHINE WELCOMING YOU IN AT THE DOOR THROUGH TO GENUINE ETHNIC PRODUCTS THAT SMELL AND TASTE AWESOME....
THE NEW OWNERS ARE A YOUNG COUPLE WHO ARE WARM AND FRIENDLY AND WITH THEIR YOUNG TRAINEE ARE MAKING A MARK IN THE LOCAL COMMUNITY

WELL DONE CHART DOWN NEWS

AND THE SCRATCH CARDS AND LOTTERY ARE BACK TOO..... AS WELL AS A MASSIVE SELECTION OF CHILLED ALES..WINES...LARGERS...AND HUGE NEW SELECTION OF SPIRITS..

ONE CAN BE SURE CHART DOWNS NEWS WILL BE GOING FROM STRENGTH TO STRENGTH

Vishnu S.

5/5

Amazing service, lovely and very kind couple, customer service is impeccable, prices are very reasonable. EVEN HELPING OUT THE COMMUNITY OUT ON XMAS DAY. Overall makes my day 100x better seeing smiles on there faces.

Lydia B.

1/5

Paid in cash and the woman that was working this morning barely acknowledged me was on her phone talking to someone and short changed me what a scam I gave a 10 pound note I should have recieved 3.24 but I got 2.13 clearly a completely different amount don't scam people if you want customers.

Daniel W.

5/5

Really good amount of stock friendly people in the area this shop really has everything it also has things which I did not expect but so so useful when on my doorstep it's also very good priced and the people thier are really friendly thier is also a community center nearby and they are awesome as well thiers a lady who feeds some ducks outside her house and she was very friendly 🙂 all in all this place has a real community feel to it I think this is going to do really well based on the area the prices the fantastic amount of stock and variety and the friendly service