Chelston Post Office Newsagents - Torquay

Introduction to Chelston Post Office Newsagents

Chelston Post Office Newsagents is a well-established business located at 24 Walnut Rd, Torquay TQ2 6HS, United Kingdom. This convenient store offers a range of services and products to meet the needs of its diverse customer base. With a strong commitment to customer satisfaction, Chelston Post Office Newsagents has earned a solid reputation in the local community.

Services and Products Offered

The store specializes in providing post office, gift shop, greeting card shop, grocery store, newsstand, and stationery store services. Customers can find a wide selection of items, including essential daily needs, unique gifts, greeting cards, and stationery products. The store's knowledgeable staff is always ready to assist customers in finding the perfect item for any occasion.

Additional Onsite Services

• Onsite services are available for added convenience
• Wheelchair accessible entrance and wheelchair accessible parking lot ensure that the store is easily accessible to all customers
• The store accepts debit cards, NFC mobile payments, and credit cards for a seamless shopping experience

Customer Reviews and Opinions

Chelston Post Office Newsagents has received positive feedback from its customers, with a 4.3/5 average rating based on 24 reviews on Google My Business. Customers often praise the store's excellent customer service, welcoming atmosphere, and helpful staff. Many reviewers also appreciate the store's professional ownership and commitment to customer care.

Final Recommendation

If you are looking for a one-stop shop for all your post office, gift, and stationery needs, Chelston Post Office Newsagents is the perfect choice. With its convenient location, wide range of products, and dedicated staff, this store offers an exceptional shopping experience. To learn more about the store's offerings and services, visit their official website. Don't hesitate to contact them via phone at 1803607121 for any inquiries or assistance.

👍 Reviews of Chelston Post Office Newsagents

Daisy C.

5/5

Great Post Office, really professional couple who run it now.
They are always helpful and friendly, and genuinely care about their customers.
🌟🌟🌟🌟🌟

Holly B.

5/5

Excellent customer service, welcoming, very helpful, lovely polite professional owners, can’t fault this post office at all 5 ⭐️

Steve M.

5/5

I went in to the post office to ask for some help as a letter that I had sent abroad many months ago had gone missing according to the person I was sending it to. I had no record of the tracking number given the amount of time that passed. Penny and Roy were incredible as rather than simply saying that they were unable to help, they spent a huge amount of time going through the paper records of all of the registered letter sent last year to help find the tracking number for the letter I sent. This is a level of customer service of the highest order and I am very grateful.

Lisa R.

5/5

I have been sending my grandchildren parcel's every week since lockdown, Roy and Penny have been so helpful, always friendly. The post office has lots of little gifts to send my grandchildren so its been a very easy task in these troubled times. Thank you.

Jill D.

5/5

THE BEST POST OFFICE WITH EXCELLNT CUSTOMER SERVICE - I would just like to thank Penny and Roy for all their help, advice and assistance with regard our recent queries and what best Royal Mail service to use and how best to send parcels overseas. They always offer such good advice as it can sometimes be difficult to ascertain this from the leaflets and Royal Mail website. This is without doubt one of the best run and most helpful and friendly Post Offices we have visited wherever we have served and lived in. Roy and Penny offer an excellent service to the community and we always try to ensure we use their Post Office and they truly care for the wellbeing of their customers. Once again, many thanks for all your help. Jill

vvs W.

5/5

Wonderful family run PO. Penny and Roy are a wonderful couple who have done our little community proud during this pandemic. Thank you for staying opening, keeping us safe and providing us with all our essentials during lockdown.

Michellen S.

1/5

My experience - well it was utterly abysmal. The husband and wife team were very unprofessional indeed. They were literally gossiping behind the till and loudly about none other than myself - for not wearing a face mask. I have a hidden disability and upon entry to this establishment - I was immediately told to put my mask on- I said I don’t wear one - then I bought a few things and chatted to the wife - she asked why I was not wearing a mask - I said I am exempt. But I also mentioned that she should have a look on the NHS website as this virus is referred to as a common cold on their website. Well that was it - she did not like that at all - and who can blame her. But never the less, I was most disappointed in the retaliation, the gossiping and the totalitarian viper mentality - sworn at and attacked verbally - 3 staff - 1 customer. In the conversation that followed, I told them I could hear everything that they were saying, I told them this was very disrespectful. They did not believe I had a disability - they did not have to serve me - ok fine. I have my exemption card - but it’s the way they made me feel that really ticked me right off. I understand that these are hard times for everyone and for businesses who can be fined for not imposing the guidelines, but if you want to run a post office - I really think you should be more considerate of people with hidden disabilities. Do I believe in the Virus? Well I’m not a doctor, but I think Dr Vernon Coleman has some valid input on this matter. Whatever this thing is - surely it is important to do your own research. Anyway - I was very upset and felt under attack - my anxiety went through the roof - I literally had to sit and breath in my car to take in the dreadful experience and pinch myself to remind myself this really happened. So awful. Needless to say I will not be visiting Roy and Penny at their little shop again. Have a great day and I hope my review helps others with non mask wearing incidents.

John L.

5/5

Penny and Roy deserves all the support for keeping open a post office that was due for closure years ago, they fought and worked hard to make this a community asset, well done and congrats to them both!