Co-op Food - Kemptown - St George's Road - Brighton

M Seeds

Since a recent refurbishment, this place has become a walk-in vending machine.

Dreadful design, cramped isles make for a stressful experience. Serving staff stand inside a dehumanising glass cage, which confronts you immediately when you walk into the store.

On a recent visit, a staff member was swearing loudly to another staff member in frustration about a stock delivery.

It has the same stocking issues as it always had. Running out of basic foodstuffs regularly makes it unreliable.

The manager of this store has appalling customer service skills. I have seen him become unnecessarily confrontational with a polite customer over the incorrect pricing of a product.

Dear Co Op, you need to start again.

Jinu Joseph

Staff,One older female ,incredibly rude towards me , the bill was 1.10 I gave her 11 pounds , but she didn’t gave me balance 90 p back, when I asked the balance she shouted like What , Then I asked the bill and 90 p again then only she gave my balance money.. belong one star, please teach ur staffs some politeness and how to deal with customer

Meg White

Since they have renovated they have expanded the shop and put in self checkouts which is great but despite making it bigger they haven't tackled the issue of tiny aisles so its still stressful as anything trying to shop in there when you're all crammed in like a tin of sardines. I guess at least you no longer have to deal with staff having a chat to their mates on their headsets whilst they're serving you anymore.

Arman Nazari

Great job destroying the shop. A blind person can do better job designing

Sage Blackwell

i would give it 0 stars if i could
not once have i come in here and been greeted with what i wanted. All i wanted was a simple cheese sandwich and not a single one in sight, not even a sign for them. Disappointed and hurt is an understatement.
As a cheese sandwich connoisseur, i often talk about the co op simply cheese sandwich being one of my favourites i’ve ever had and my top choice so i’m sure you can understand the pain i endured not seeing it on the shelves
I’m now left hungry and distraught as this isn’t the first time this has happened
I keep giving this place another chance but I don’t think i can now bring myself to return.

Kerry Reynolds

Good quality food, and lovely staff, its just quite on the small side, and when its busy its hard to get down the aisles. Also although wheelchair users can use the shop there isn't alot of room to navigate around the shop especially when its busy.

Christopher Tilley

Very good but small shop. Has most of the things that you need but not all brands. There's also a cash machine in store. Staff are very friendly and helpful.

Michael Enever

Staff are lovely. Can't really help that it's a very small premises in a fairly busy area so it gets very cramped. Plus no self-service checkouts makes for long queues at peak times - feel that's more an issue for Co Op to address. The staff are always helpful, friendly and polite.