Dils Newsagents - Hatfield

Dils Newsagents: Your One-Stop Shop in Hatfield

Dils Newsagents is a convenient and versatile store located at 10-11, United Kingdom, in the heart of Hatfield. This store offers a wide range of services, making it an essential stop for locals and visitors alike. In this article, we will delve into the main services, location and access, featured characteristics, practical information, and highlight the positive aspects mentioned in customer reviews.

Main Services

• Convenience store: Dils Newsagents provides a variety of everyday essentials, including food, beverages, and household items.
• Liquor store: The store offers a selection of spirits, wines, and beers, catering to both casual and discerning customers.
• Lottery retailer: Dils Newsagents is authorized to sell lottery tickets, allowing customers to participate in popular games and win life-changing prizes.
• Magazine store: The store stocks a range of popular magazines, ensuring customers can stay up-to-date with their favorite publications.
• Soft drinks shop: Dils Newsagents offers a variety of soft drinks, including popular brands and specialty options.

Location and Access

Dils Newsagents is situated at 10-11, United Kingdom, in the convenient location of The Parade, St Albans Rd E, Hatfield AL10 0ET, United Kingdom. This location provides easy access to public transportation, including buses and trains, making it an ideal spot for commuters.

• In-store shopping: Dils Newsagents offers a convenient shopping experience, allowing customers to browse and purchase products in-store.
• Delivery: The store provides delivery services, ensuring customers can receive their purchases at their convenience.
• Wheelchair-accessible car park: The store has a wheelchair-accessible car park, providing ample parking for customers with mobility needs.
• Wheelchair-accessible entrance: The store's entrance is wheelchair-accessible, ensuring customers with mobility needs can easily enter the store.
• Quick visit: Dils Newsagents is open for quick visits, allowing customers to pop in and out as needed.
• Credit cards: The store accepts major credit cards, including Visa, Mastercard, and American Express.
• Debit cards: Dils Newsagents also accepts debit cards, providing customers with a convenient payment option.
• NFC mobile payments: The store accepts NFC mobile payments, allowing customers to make contactless payments using their mobile devices.

Featured Characteristics

Dils Newsagents stands out from other stores in the area due to its unique characteristics, including:

• Immaculate condition: The store is always impeccably clean and well-maintained, providing a pleasant shopping experience.
• Moustaches: The store's staff is known for their stylish moustaches, adding a touch of personality to the shopping experience.

Practical Information

For customers looking to visit Dils Newsagents, the following practical information is essential:

• Phone: 01707267869
• Address: 10-11, The Parade, St Albans Rd E, Hatfield AL10 0ET, United Kingdom
• Opening hours: (Not specified)
• Website: (Not specified)

Positive Aspects from Reviews

Dils Newsagents has received an impressive 27 reviews on Google My Business, with an average rating of 4.1/5. Some of the positive aspects mentioned in customer reviews include:

* The store's immaculate condition and well-maintained appearance
* The stylish moustaches of the store's staff
* The convenience of the store's location and accessibility features
* The wide range of services offered, including lottery tickets and magazine sales
* The friendly and helpful staff

Overall, Dils Newsagents is a valuable resource for locals and visitors alike, offering a convenient and versatile shopping experience.

👍 Reviews of Dils Newsagents

Steven B.

5/5

HONESTLY I can’t believe it!
The shop was in immaculate condition and the moustaches was a classy touch! Great job! Now I’m a local shop connoisseur and this is one of the most spectacular little shops I have visited since the year of 2004 when I went to the opening of a premier shop in Dover.
I’ve never felt so warm and comfortable in a colourful surrounding such as this one.
Thank you all for making my year and I will not be coming in ever again.

Zoë M.

1/5

First time leaving a review but feel so strongly I need to make others aware of my experience. I am completely shocked by the staff! Beyond rude and completely unacceptable treatment of customers. I went to collect a DPD parcel and showed my calling card and message on phone (received from DPD). I was greeted with a very rude man who told me the calling card was useless as was the DPD information on my phone. He then practically shoved a laminated Fraud information sheet into my face and told me to read it whilst the lady told me to read the information on my phone. Both raising there voices and extremely exteemely extremely unhelpful. Apparently I can read both at the same time!? Their tone of voice was absolutely awful and they had absolutely no respect, no care and a complete lack of any customer service. A lady (customer) came into the shop and overheard the way they spoke to me. She told me to get my parcel as quickly as possible and get out! The lady behind the counter then proceeded to verbally abuse her and start pointing in her face!!!! I am still shocked to be honest! Never seen anything like it!! The lady (customer) told them she can speak to whomever she likes and that she would never return to that shop (and obviously neither will I)!!!! A very disappointing, upsetting and completely unessessary and unacceptable visit to Dils. I only wanted to collect my parcel. DPD need to find an alternative option for collection of parcels!
UPDATE: I have read your response and I am lost for words. I can see you have quite a few negative reviews regarding your non existent customer service so don't feel any need to justify myself further. Even in your response you are condescending. You say I am an intelligent person yet couldn't read a response from DPD!! Now we both know how the situation went this morning and you have to live with the knowledge of your behaviour. I feel the negative reviews speak for themselves. Instead of trying to blame your customers for your rudeness why not take it on board and be kinder? You have also been reported to DPD. Thank you for your excuse filled response.

Kerey Z.

3/5

I enjoyed this shopping experience deeply. I went in there with low expectations but was surprised by the 2 for 1 dills . I would like too nominate sujans authentic moustache . It was superb 10/10 highly recommend. Choice of music in the shop was amazing and the staff always are too help and make me feel warm inside

Beata F.

5/5

When I need some things I missed in my usual shopping just pop in and get it. Make sure you know it's a small shop so do not expect to many things....still love it as the lady at the cashier are one of the best. She is kind and always have a good things to say.

terrence H.

1/5

She turned her back at the till. While waiting for collecting a parcel from dpd, tried to search for the barcode on my phone. I said to her can you please help? She said you are playing on your phone and turned her back again. I told her I didn't and she was rude. I was told twice to shut my mouth up. Refused giving the name. Horrible arrogant people. Avoid if you can!

laurence C.

5/5

Whilst the moustaches are on point, and truly do add to the ambiance, i think the real luster of the store would be the magasine collection. Truly such a collection only reflects the shear dedication of the staff. Can only recomend.

Kai P.

1/5

The guy at the shop had a go at me for dropping a bottled drink he said he would have to clean it up, bottles don’t explode when you drop them. I’ve dropped many things at the store next door but they never had a go at me. I wouldn’t recommend dils

Zoe C.

5/5

First time using a DPD collection point and the lovely guy in the store was very friendly and helpful. I now know that you’re here and will no doubt be back in future.