Dreams Braintree - Braintree

Dreams Braintree is a prominent furniture and bedding store located at Address: Freeport Retail Park, Braintree CM77 8YH, United Kingdom. The store can be reached by phone at 1376748178 and through their website dreams.co.uk. Their specialties include bedroom furniture, bedding, furniture, and mattress stores.

In addition to retail services, Dreams Braintree also offers several other points of interest, such as delivery, in-store pick-up, in-store shopping, on-site services, same-day delivery, wheelchair-accessible car parks, wheelchair-accessible entrances, assembly services, and more. The store also accepts various methods of payment, including cheques, credit cards, debit cards, and NFC mobile payments.

Overall, Dreams Braintree has received 108 reviews on Google My Business, with an average rating of 4.3/5. Customers appreciate the knowledgeable and helpful staff, as well as the comprehensive range of products available. One customer noted, 'The staff were great, very helpful and knowledgeable. We never felt rushed at all while we were trying all of the different mattresses. We were then given very clear options on purchasing and finance.' Another customer praised the assistance provided by store associate Kyle, who helped them find the perfect mattress for their needs.

Based on these reviews, Dreams Braintree stands out as a top choice for those seeking quality bedroom furniture, bedding, and mattresses, with a convenient location, helpful staff, and excellent shopping experience.

👍 Reviews of Dreams Braintree

Paul E.

5/5

The staff were great, very helpful and knowledgeable. We never felt rushed at all while we were trying all of the different mattresses. We were then given very clear options on purchasing and finance options.

Sophia H.

5/5

We wanted to go back to a Tempur mattress. Dreams Braintree is our local branch. We were greeted by Kyle - who helped us decide which one is best for us both.
The whole process was 1st Class. Kyle was very patient and knowledgeable. Starting with 'The Sleep Machine!' And then trying different mattress depth and firmness. Overall an excellent experience.

Chris F.

5/5

Overall a fantastic customer experience. Young lad called Myles welcomed us to the store, made myself and my folks a coffee then talked me through Dreams new mattress tester. It came up with various types and models and we tried all of them talking through each one, even recommending me a few based on similar types. End up buying a mattress and the process was quick and easy.

Jeff W.

5/5

Kayleigh stayed after hours to help me choose the right mattress and pillows.
Never felt rushed and was encouraged to keep trying different ones until happy with my choice.
Excellent service.

Shaz G.

5/5

We went into the Dreams Braintree Store today and was met by a very friendly, polite, helpful and professional lady named Kayleigh. Kayleigh listened to what my Mum needed, made really helpful suggestions and explained each product to us. Her knowledge was amazing and she couldnt do enough to help us. My Mum bought a bed and we were extremely happy and impressed with the service and the items we purchased from Kayleigh. This lady is a credit to Dreams and we cant recommend her highly enough, totally brilliant service, thanks for help us and making Mum feel comfortable and at ease you were fantastic Kayleigh x

RICHARD A.

5/5

We both thought the service we received from Ann was absolutely first rate. It must be unusual for a couple to arrive in store wanting to buy 2 double beds. But Ann was not phased by this . She was patient and professional. She guided each of us on how to use the Sleepmatch device. She also made sure we each tried all the selected mattresses and we stayed on each one for several minutes. She went back and forth to ensure we were both being looked after. We were in the store for a considerable length of time, but Ann did not rush us at all. By the time we had selected our two beds we were very happy with our choices. A huge thank you to Ann! Paula and Richard Adshead.

Luci S.

5/5

Professional customer service these days is rare, however the service received from your staff member Ann, was nothing short of exceptional! I was helped and advised every step of the way, and cannot wait to try my new mattress, purchased largely as a result of this. Many thanks Ann, I shall certainly recommend you and Dreams at Braintree.

Peter H.

5/5

We were welcomed into the "Dreams Store" by staff member Kayleigh. We were then guided through the computerised mattress assessment and our options professionally explained. From the extensive stock of mattresses we were able to choose the one that suited us best. We were very impressed with the store and the staff.
Peter and Valerie 03/10/2024