Grape Tree Ipswich - Ipswich

Sarah B.

Visited this afternoon to get a couple of bits and happened to mention that I am dairy-free. Aliena pointed out loads of amazing offers on Vegan chocolates (which I had to treat myself to!) as well as telling me when to come back to find even more stuff coming soon. ☺️

Dave Y.

Had a really enjoyable experience recently at your store. And this was down to the great service provided by Aliena who was so helpful, enthusiastic and knowledgeable…. Lots of interesting ideas and suggestions on how to use your wonderful ingredients.
As Arnie would say, I’ll be backkk!

Debbie L.

Aliena

We visited the shop on Sunday, not long before they were shutting.
We had lots of questions. Aliena was extremely knowledgeable and very helpful. She did not make us feel that we needed to rush with our choices.

We will definitely be back. Thank you

Lynn T.

I love Grape Tree. I visit the Ipswich branch regularly. John served me today and was very helpful and friendly. I have to buy for my daughter who lives in east London as you don't have a branch there. Best value heath products anywhere. Thank you.

Stephy-J S.

fantastic experience, staff were all friendly and helpful. Any questions and queries answered along with some helpful healthy alternatives to improve my diet. Aliena was rather helpful showing me alternatives to flour and letting me know all the latest deals on to support my purchasing. John was nice and helpful on a different visit helping my purchasing be quick and efficient when I was in a rush for the bus without giving me the proper attention as a customer. Would recommend this store even if it isn't your local as the staff make it a genuinely nice experience everytime.

Jessica C.

I was happy to see the variety of healthy food options and spices. There are healthy snack and dessert items as well; gluten free, sugar free, etc. Customer service was great and the lady in the store at then tine was able to answer several people's questions about items in a calm, polite, kind manner. I had a positive experience

Haval K. U.

Good range of healthy products and decent prices. The lady at the till was very friendly and helpful.

James N.

What has happened to the store? I visited about two years ago as occasionally come to Ipswich for work and it was fantastic but certainly appears to have gone dramatically downhill since.
The customer service of the two members of staff was appalling. One was on her phone at the till and took a while to even notice me. She asked her senior colleague the question I had just asked her and the other lady “sighed” loudly,, put down the box She was unpacking halfway across the (small) shop and then pointed to the shelf saying “it’s over there” and went back to what she was doing.
It absolutely seemed I was was causing a huge problem by asking if they sold peanuts. I never genuinely seemed to be remotely interested or care.
Hopefully next year when I’m assigned back to Ipswich, the staff may have changed again back to the high standard grape tree normally provide!