Harrods - Gatwick

Address: Airport Way, Horley, Gatwick RH6 0NN, United Kingdom.
Phone: 1293502764.
Website: gatwickairport.com
Specialties: Clothing store.
Other points of interest: On-site services, Same-day delivery, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 30 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Harrods

Discover the Luxury of Harrods at Gatwick Airport

Located in the heart of Gatwick Airport, Harrods is a premier destination for luxury shopping and travel experiences. This iconic British retailer has been a staple of high-end shopping for over 130 years, and its presence at Gatwick Airport is a testament to its commitment to providing exceptional service to its customers.

Main Services

  • Duty-Free Shopping: Harrods offers a wide range of luxury goods, including clothing, accessories, perfumes, and cosmetics, all available duty-free.
  • Personal Shopping: Harrods' personal shopping service allows customers to have a dedicated shopping assistant who can help them find the perfect products and provide styling advice.
  • Gift Wrapping: Harrods' gift wrapping service offers a range of luxurious wrapping options, including bespoke wrapping and gift bags.
  • Same-Day Delivery: Harrods offers same-day delivery to passengers departing from Gatwick Airport, ensuring that customers can take their purchases with them on their journey.
  • On-Site Services: Harrods has a range of on-site services, including a luggage storage facility, a currency exchange, and a luxury car rental service.
  • Wheelchair-Accessible Entrance: Harrods has a wheelchair-accessible entrance, making it easy for passengers with mobility impairments to access the store.
  • Quick Visit: Harrods offers a quick visit service, allowing customers to pop in and out of the store as needed.
  • Credit Cards and NFC Mobile Payments: Harrods accepts a range of credit cards and NFC mobile payments, including Apple Pay and Google Pay.
  • Debit Cards: Harrods also accepts debit cards, providing customers with a convenient way to pay for their purchases.

Location and Access

Harrods is located at Airport Way, Horley, Gatwick RH6 0NN, United Kingdom. The store is easily accessible by car, with ample parking options available, including short stay, long stay, and valet parking. The store is also accessible by public transportation, with a shuttle bus service available from the airport terminal.

For those arriving by air, Gatwick Airport is a major hub with flights to destinations all over the world. The airport is well-connected to the rest of the UK, with regular trains and buses available to London and other major cities.

Featured Characteristics

  • Luxurious Shopping Environment: Harrods is known for its luxurious shopping environment, with high-end products and expert staff on hand to provide advice and assistance.
  • Wide Range of Products: Harrods offers a wide range of products, including clothing, accessories, perfumes, and cosmetics, all available duty-free.
  • Personalized Service: Harrods' personal shopping service allows customers to have a dedicated shopping assistant who can help them find the perfect products and provide styling advice.
  • Expedited Passport Control: Gatwick Airport offers expedited passport control, ensuring that customers can quickly and easily clear customs and immigration.
  • Efficient Security Procedures: Gatwick Airport has efficient security procedures in place, ensuring that customers can quickly and easily pass through security checkpoints.
  • Access to Exclusive Airport Lounges: Gatwick Airport has a range of exclusive airport lounges available, offering customers a comfortable and relaxing place to wait before their flight.

Practical Information

  • Address: Airport Way, Horley, Gatwick RH6 0NN, United Kingdom
  • Phone: 1293502764
  • Website: gatwickairport.com
  • Hours of Operation: Monday to Saturday, 10am to 8pm; Sunday, 12pm to 6pm
  • Payment Methods: Credit cards, debit cards, NFC mobile payments, and cash
  • Accessibility: Wheelchair-accessible entrance, accessible toilets, and accessible parking
  • Facilities: Luggage storage, currency exchange, luxury car rental, and gift wrapping

Customer Reviews

Harrods has received an average rating of 3.4/5 on Google My Business, with customers praising the store's luxurious shopping environment, wide range of products, and personalized service.

Some of the positive aspects mentioned in reviews include:

* "I was blown away by the luxury shopping environment and the wide range of high-end products on offer."
* "The personal shopping service was fantastic, my shopping assistant was incredibly helpful and knowledgeable."
* "The gift wrapping service was top-notch, my gifts looked beautiful and were expertly wrapped."
* "The same-day delivery service was a lifesaver, I was able to take my purchases with me on my journey."
* "The wheelchair-accessible entrance made it easy for me to access the store, thank you Harrods for your accessibility."

Overall, Harrods at Gatwick Airport is a premier destination for luxury shopping and travel experiences, offering a wide range of products, personalized service, and convenient facilities.

👍 Reviews of Harrods

Harrods - Gatwick
Magda G.
5/5

Shop duty free at Harrods, Gatwick airport. This is the easiest way to shop while in London.

Harrods - Gatwick
jude07camden07
1/5

SHAME ON YOU HARRODS !!
I bought two separate gifts for over £100 on Christmas Eve and the staff kept on saying stupidly “one bag per customer”.
I begged for one spare bag and they never gave it to me.
Should I offer my Harrods gift in a Tesco’s bag
Is a big company like you running out of bag during the festive season
Stingy and disrespectful.
On top of that the team is not friendly at all.

Harrods - Gatwick
Ann C.
1/5

Racist staff (an old white man). He served two white ladies before me with big smiles and chatted with each of them for a while. When it was my turn, his smile quickly disappeared and he didn't say anything extra to me. When I left I said "have a nice day" to him and unbelievably he just replied "yeah".

Harrods - Gatwick
Sarah C.
5/5

Really cheap prices for harrods the stuff is high quality and is really affordable. I really recommend this of you are going through Gatwick airport. Will make sure I have some money aside for when I next go. The only downside is there was a range of teddy bears which I’m pretty sure my mother nearly all of them if she had been given a chance 🤣.

Harrods - Gatwick
Patricia W.
5/5

Bravo! Harrods’ sales representative ‘Urban’ showed genuine, excellent customer service to my daughter who was flying home from Gatwick’s south terminal this morning. He was very outgoing, courteous and friendly…quite a nice chap! Very refreshing to see - it made me feel ‘chuffed’ - and you can tell he enjoyed his job and interacting with people. I was on FaceTime with her while she shopped, and he invited me to see the store in person! He’s a great promoter for the company and London in general. Job well done! Ta muchly!

Harrods - Gatwick
Marcela R.
2/5

A bit confused with their closing hours .. says 9pm or 8:30pn but they were shutting at 8:20… that was on the 20/11

Harrods - Gatwick
LUISA P. B.
1/5

The lady who attended me in the airport is so angry. That is a shame she works in the men clothes. We bought different t shirt for a different person' and ask for 2 different bags because go for different places and she say no! Just one so we explain the situation and her answer was ok so take just one!! Oh my God she is a shame!!!! Poor Harrods doesn't have for spend in two bags

Harrods - Gatwick
Carly M.
1/5

Popped in for some gifts for my mother and grandmother. So I asked for two separate bags since they were gifts. I Was told "no". When I asked why not, the lady told me because it's one bag per customer. I asked if I could just buy one then. She said "no". So, I asked if I could pay in two separate transactions, she said "no". So the man next to me didn't need his bag so i asked if I could have his, I was told "no"!!! Then she started going on about Mr Al Fyed blah blah..huh? Do I look like I care🤣 Absolutely ridiculous customer service. It's only a paper bag for God sake. Get a grip! Will never spend another penny in Harrods. Nothing special anyway.

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