Marshall MINI Grimsby - Grimsby

Marshall MINI Grimsby: Your Premier MINI Dealer in Laceby, Grimsby

Nestled in the heart of Laceby, a vibrant neighborhood in Grimsby, Lincolnshire, Marshall MINI Grimsby stands as a beacon for MINI enthusiasts and motorists seeking top-notch service. Situated at Grimsby Road, this dealership is more than just a place to buy or service your MINI; it's a hub dedicated to providing an unparalleled customer experience.

Main Services

• New and Used MINI Sales: Marshall MINI Grimsby is an authorized MINI dealer, offering the latest models like the MINI Cooper, MINI Convertible, and MINI Countryman. They also have a wide range of approved used MINIs to suit various budgets and preferences.
• Finance Solutions: The dealership provides tailored finance packages to help customers secure their dream MINI. Their team of experts can guide you through the process, ensuring you find the best financial solution.
• MINI Servicing and Repairs: The state-of-the-art workshop at Marshall MINI Grimsby is equipped to handle all your MINI's servicing and repair needs. From routine maintenance to complex repairs, their team of skilled technicians uses genuine MINI parts to ensure your vehicle remains in peak condition.
• MINI Accessories and Parts: The dealership stocks an extensive range of MINI accessories and parts, allowing you to personalize your vehicle or replace worn-out components with genuine MINI parts.
• MINI Motability: Marshall MINI Grimsby is also a MINI Motability specialist, providing worry-free motoring to customers with disabilities or long-term health conditions.

Location and Access

Marshall MINI Grimsby is conveniently located at Grimsby Road, Laceby, Grimsby, DN37 7DP, making it easily accessible from the A46 and other major roads. The dealership is situated near the Laceby Gap retail park, with plenty of parking space available for customers.

Public transportation is also readily available, with the nearest bus stop, Laceby Gap, just a short walk away. The Laceby Train Station is approximately 1.5 miles from the dealership, providing another convenient option for public transport users.

Featured Characteristics

• MINI Showroom: The dealership boasts a modern, spacious showroom designed to showcase the latest MINI models in style. The showroom also features a dedicated MINI Cooper S E plug-in hybrid display, highlighting the brand's commitment to sustainable motoring.
• MINI Service Centre: The state-of-the-art service centre at Marshall MINI Grimsby is equipped with the latest diagnostic tools and technology to ensure your MINI receives the best possible care. The centre also features a dedicated MINI Cooper S E plug-in hybrid service area.
• Customer Lounge: While your MINI is being serviced or repaired, customers are invited to relax in the comfortable, welcoming customer lounge. The lounge features complimentary refreshments, Wi-Fi, and a selection of newspapers and magazines.

Practical Information

• Opening Hours: The dealership is open Monday to Friday, 8:30 AM to 6:00 PM, and on Saturday, 9:00 AM to 5:00 PM. The service centre is open Monday to Friday, 8:30 AM to 5:30 PM.
• Contact Information: You can reach Marshall MINI Grimsby by phone at 1472276076 or via email at [[email protected]](mailto:[email protected]). The dealership's website, marshallgrimsbymini.co.uk, also provides comprehensive information about their services and offers.
• Accessibility: The dealership is committed to ensuring all customers can access their services with ease. They offer wheelchair-accessible parking and entrance, as well as disabled toilet facilities.

Customer Reviews and Ratings

With an average rating of 4.5/5 on Google My Business from 105 reviews, Marshall MINI Grimsby enjoys a strong reputation for excellence. Customers consistently praise the dealership's exceptional customer service, knowledgeable staff, and high-quality MINI vehicles. Here are some highlighted positive aspects from customer reviews:

• Expertise and Professionalism: Many customers commend the dealership's team of experts for their professionalism, knowledge, and ability to address their concerns and questions effectively.
• Exceptional Customer Service: Several customers highlight the dealership's commitment to providing outstanding customer service, with some mentioning that they always feel welcomed and valued.
• High-Quality MINI Vehicles: Customers frequently praise the dealership's range of new and used MINI vehicles, describing them as high-quality, reliable, and fun to drive.

Marshall MINI Grimsby's commitment to customer satisfaction, high-quality MINI vehicles, and expert services make it the go-to destination for MINI enthusiasts and motorists in Laceby, Grimsby, and the surrounding areas. Whether you're in the market for a new MINI, seeking top-notch servicing, or need genuine MINI parts, Marshall MINI Grimsby is your premier choice.

👍 Reviews of Marshall MINI Grimsby

Colin D.

3/5

10 hours ago
Buyers Beware! This now has a positive ending!

I’m going to give a balanced and honest review of my buying experience with this dealership.

I’d looked at some reviews which were good and not so good so clearly not all of their services are poor otherwise I wouldn’t have travelled 90 miles to view a car they had for sale.

I attended the dealership on the 9th of June and the salesman I dealt with was friendly and patient. The original car I had seen wasn’t quite the one I was looking for (petrol model), but I did see another vehicle near it, (electric), that did tick most if not all of the boxes I was looking for in a car.

I test drive both vehicles and wanted some time to consider which one, if either, was for us. Just as I was leaving the dealership the salesman rang me to inform me that his sales manager had offered me to place a £99 deposit that would hold either vehicle for a short time until I made a decision.

The deposit was explained as fully refundable in the event I chose not to proceed with the sale. I was informed there was another interested buyer and this would save the car being purchased in the interim time.

The next stage was to get my wife to test drive both vehicles and once home I rang the salesman to say please reserve the electric car as my wife and I would travel to the dealership to do another test drive. I informed the salesman that we weren’t proceeding with the interest in the petrol model and asked for the deposit to hold the electric model until my wife could view it that weekend.

On Friday, the day before the anticipated viewing, my wife’s father was rushed to hospital and was admitted overnight with my wife at his bedside. First thing on Saturday morning I rang the salesman to advise him visiting that day may prove difficult, however an opportunity to still visit for a short period of time became available and I rang the dealership to tell them we could still visit that day as agreed.

The salesman sent me an e mail saying the electric model “now had a customer on it” and sent a link with a brand new electric model on it that wasn’t the specification or model I was after. My own thoughts are that the electric car had already been sold in the interim time of my placing the deposit down on the Monday.

And remember the petrol car that had an imminent interested party wanting to purchase it? We’ll surprise surprise, it’s still for sale some 3 weeks later.

The real rub in this is 17 days after I placed the deposit and 3 phone calls and 2 emails later, I still haven’t had my £99 deposit refunded.

2 days ago the manager of the dealership, Frank, rang to offer a full and well frank apology, no pun intended! Frank accepted that there had been a breakdown in communication and was sincere in his call to me. Had I not sourced another car in the interim time I would have trusted him to manage a second visit to the dealership for us.

Things can and do go wrong and it’s how a service provider reacts that’s key. Since Franks call the monies been refunded and I do believe the dealership will be stronger for this.

George R.

5/5

Bought a Countryman back in March and recently had a broken spring and a brake issue repaired under warranty. Rosie kept us up to date and arranged a courtesy car when the repair took longer than expected. Always had very good service from Marshalls.

Charlie D.

5/5

Brilliant service went above and beyond to solve any issue we had even gave us a hire car for free Jordans customer service is amazing! Will be returning for future service thanks!

Helen W.

5/5

Absolutely adore my Mini and the experience of buying it and the Customer service from everyone especially Jordon was exemplary 🤗

Yvonne N.

5/5

Collected our Mini Aceman today! Very pleased with it. A huge thank you to Jordon and Frank and the rest of the team. Have been using this dealership for many years now and they never fail to find us exactly what we are looking for! All the staff are friendly, helpful and welcoming and we feel very well looked after time and time again! Highly recommended.

Kelly C.

5/5

Big thank you to Saifur who gave an excellent service from start to finish. Very smooth and detailed handover when picking the car up. Can't recommend enough 5*****

james W.

5/5

Just taken delivery of a new mini cooper s - superb customer service by Dan. Cannot recommend both Dan and Mark and this dealership enough. They go the extra mile. Thank you

Ian

5/5

I recently bought a used Mercedes Benz GLA (2nd Gen) from Marshall BMW Grimsby and received excellent service from Daniel C who was extremely knowledgeable, helpful and polite throughout the whole buying process. My wife and I really love the car we bought and would highly recommend this Dealeship to anyone considering purchasing a vehicle. Thank you very much for such an enjoyable buying experience!