McDonald's - Nottingham

Izzy H.

I genuinely do not understand the utter STUPIDITY of the staff at this mcdonald’s. They are the only ones of all that I’ve been to who cannot manage to put BACON inside of a BBQ CHICKEN AND BACON WRAP. It is in the bloody name of the item for god sake, engage your brain and put the bacon in the wrap

M&A

The cheese tried to run away 😂part of the cheese was out of box.
I ordered it around 12am, may be the staff get tired🙈

Paulie P.

Never been to this branch before, and have to say the service was exceptional !
The voucher I had wouldn't work at the kiosk, so the guy on the till processed it without fuss.... As I am disabled, I sat on a chair awaiting my number to come up when a couple of minutes later a guy brought the order to me ! As if that wasn't enough - they saw I was struggling with the ketchup dispenser and came to hand me some prepacked !
Sorry I didn't catch the staff name(s) but this place should be a model for all Makkys !
Well done lads.

Amanda W.

Do not go when local secondary school children are coming out of school. A group of approx 12 school children approx 12-13 years just causing trouble. Went in the toilets and punched the soap dispenser. Climbed on top of the order machine and touching the ceiling. Three girls came in on electric scooters and were refusing to leave. None of them had bought anything. Not a nice atmosphere. Staff tried their best.

sel!

the food quality is poor, if you get delivery, your food either turns up cold, stale (most likely the fries) or they get the order completely wrong, and when you file a complaint they direct you to uber eats (a DELIVERY company). next time, hire people that actually know how to cook

Leanne W.

Been burned before and ordering on the off chance it won't be awful? Don't. It will 100% be awful. That's if they even manage to find your house which is not guaranteed. Our last driver claimed to have been here 30 mins before but our no gate was locked, then "the address was wrong on the app" but miraculously he managed to find us in the end so it couldn'thave been that wrong. Maybe it would've been better if he didn't.

I think we've had food delivered 4 times from this branch and each and every time it's been awful. Even when they do remember to include all the items, which happens approx 25% of the time, they are like weird counterfeit items that arrive. Chewy cold fries with no salt stale as hell. Carbonated water instead of drinks. Burgers that are kind of like how they are supposed to be, but worse. Honestly, it's diabolical, probably the worst Mcdonalds in the area.

If you eat in or collect, it's better- below average for what is ostansibly a standardised concept, but at least it's edible.

D W.

Long queues and too much waiting for a fast food restaurant, not acceptable especially in the morning. It hasn’t been always like this, but recently the drive through staff asks the cars to wait anywhere in the car park which is already full.
Orders are missing items and you need to check everything before setting off, which is not very pleasant when you have a big order and you don’t have time.

Richard K.

Shocking service asked four times to talk to a manager eventually spoke to a member of staff who informed me the manager was hiding sent food back as was cold delivery drivers also waiting forty minutes to get orders for a £4 delivery so spent £15 on a cold dinner that took forty five minutes to arrive ( second one also cold but at least the McFlurry hadn’t melted ) no real apology offered a free dessert I didn’t except as already ordered a McFlurry so terrible service poor food handling as I could see open packages being thrown around as they searched for orders then closing and bagging them and a absent manager so all in all the worst service from any McDonald’s I’ve used