QD - Norwich

Address: 110-112 Barrack St, Norwich NR3 1TX.
Phone: 01603275200.
Website: qdstores.co.uk
Specialties: Discount shop, Discount Store.
Other points of interest: Delivery, Same-day delivery, Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of QD

☎️01603275200

⏰ Open Hours of QD

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

QD, located at Address: 110-112 Barrack St, Norwich NR3 1TX, is a well-known discount shop that offers a wide range of products at affordable prices. With a phone number: 01603275200, customers can easily reach out for inquiries or assistance.

Their website, qdstores.co.uk, provides additional information about their store locations, products, and services. As a discount store, QD specializes in providing customers with discounted items, making it an excellent choice for those looking for affordable goods.

One of the unique features of QD is their delivery service, including same-day delivery. This service is particularly useful for customers who need items urgently and cannot wait for regular delivery times. Additionally, the store is wheelchair-accessible, making it easy for customers with mobility issues to access the store.

QD accepts various payment methods, including debit cards, NFC mobile payments, and credit cards. This flexibility in payment options makes it convenient for customers to make purchases.

The company has received 26 reviews on Google My Business, with an average opinion rating of 3.2/5. While there is room for improvement, the store continues to provide affordable goods and services to its customers.

👍 Reviews of QD

Joanne Garbutt

1/5

No after sale customer service!
Ordered an awning which was incorrectly described. Returned the item to their returns centre 3 weeks ago and within the returns period. I have emailed several times Over the past 4 weeks with no reply, telephone number permanently engaged (even at 6am and 9pm🤔) and to date I have had no refund. I understand staffing levels are lower than usual but if you can’t cope with the customer aftercare then limit what you sell. Happy to take your money but not give back what they owe. I do not recommend you order from their website at this time. Ironically their customer service email is customercare@. There is zero customer care from QD. Surely they can have a staff member at least answering emails. They can do that from home!

WOLFBXNE

1/5

I would give no star at all if it was an option.

I order 21 50l boxes with clip on lids for my house move. The boxes were of decent quality. 3 for £12 and £8.95 for delivery. A few of those boxes were broken when they arrived but none of the lids could be clipped on securely (possibly the wrong lids?).

Customer service hotline was unable to help at all. I was told that only way to get in contact is by email and someone would reply within 72hrs not including weekends and public holidays.

I rang them again after 72hrs when I didn't get a reply. Again, to be told again that all communications with customer service are by email only.

One would expect the agent on customer service hotline to resolve a simple issue of damaged and wrong items delivered.

Well, I'm still waiting for someone to respond to my first email. I'm definitely not buying from them again. If you have, good luck. Pray that your order arrived intact as you can't expect any good customer service at all.

Christopher Sturm

1/5

Customer service is a catastrophe. They shipped my item one month after purchasing it via their website which is pretty much exactly one month off delivery lead time. No reaction from customer service for weeks. I relied on this item (shed eco base) and was let down completely.

Carolette Fullerton

1/5

Bought some products from the company online. Product has not been delivered over 2 weeks, poor communication from the company regarding the product. 72 Hours has long passed and still no response despite calling almost everyday for someone to shed some light. So disappointed and will never shop or recommend this store to anyone again.

Stacey Melia

1/5

Sent the wrong items in my delivery. Phoned customer services and was told would have to wait 72 hours for head office to contact me. No point in having a cistomer services if they can't actually do anything to help you. Customer services couldn't give me an answer for any of my questions just kept repeating would have to wait for head office to ring me

Becky Woodcock

1/5

Incorrect shelf labels to product filling, twice in a week. Left embarrassed when questioning it & without product because I wanted it at price on lable. Not my fault your staff can't fill up correctly

Paul Scott

1/5

I can't believe QD There head office couldn't be bothered to reply to my complaint re split bags of compost for the second time so never going to shop there again We run a project The Wooden Top Gardeners in Lowestoft & I am terminally poorly but they just don't care at all

stephen stokes

1/5

Recently brought a shed through them..
Customer service is poor..
My shed has not turned up..
I emailed company, still no reply
You would expect reply