SPAR Gresford - Wrexham

Antony M. W.

I cannot speak highly enough of Julie at Subway Gresford. Every time I visit, she provides exceptional service that truly goes above and beyond. Despite how busy it may be, Julie always manages to notice when I join the queue and greets me with a warm smile.

What truly sets Julie apart is her incredible memory - she always remembers exactly what I like on my sandwich and ensures it is made to perfection every time. Her professionalism at the counter is unmatched, even during the busiest and most stressful times. Julie remains calm, efficient, and always on point.

Julie's dedication to providing top-notch customer service is truly commendable. She is a shining example of what exceptional service looks like, and I am always grateful for her hard work and friendly demeanor. Thank you, Julie, for making my visits to Subway Gresford so enjoyable.

spazzytom13

I just went to the spar to get some pepsi cans and 2 red bulls and 1 monster and he asked for my ID I gave him my ID and he then put the monster and 2 red bulls to one side and said u have to be 18 like I just showed him my ID and I'm clearly 18 and he said oh right sorry like seriously learn to read but next time I'll be going to the go local shop because it has better customer service and he can read a ID

A S.

As a regular user of the store , recently ( 2 months ) it’s obvious that there is a noticeable staff shortage issue. Some days( for hours on end ) there’s only one staff struggling to provide all services . Post office counter service , Evri pick up and drop off facility(some times the counter is not open at all) , national lottery & other purchases take an eternity . It’s not the fault of the staff , frequently just one lady is seen trying her best and struggling .
Management/owner take note , I shall not be using Evri drop off /collection or RoyalMail for online purchases . That means lottery or occasional buys will also not happen.

Rob’s new agents , Texaco garage and Marford Coop will now receive my patronage .

A S.

Update on my review of the 16/7.
I received a standard copy and paste PR puffery from Spar Customer relations team ( not the franchisee/owner which may be seen below my original review.

On the 18/7 I duly replied proving I wasn’t a “ fake “ reviewer .

A Rory , replied, requesting the address of the store ( remember my original was on the Gresford store ) and wondered “ what the issue was with the store “. Doh!!
He hadn’t even read my review , I replied stating , clearly the franchisee wasn’t interested and Spar CRT was even less interested.
I visited the store since my original review and nothing has changed . I do feel sorry for the staff as they have no choice but customers do !

phil P.

We went to the Spar yesterday to post an item, the post office was closed. We asked the lady when it would be open they advised it would be open today at 8am. So we arrived there today at 8am to find the post office was closed, the man there with short dark hair and glasses was very rude. We explained that we had been told just last night that it would be open at 8am today he just said the staff member hadnt turned up and was due at 9am. No apology or anything. At 9 am we came back to post what we needed to as it was an urgent letter that needed to be sent. The woman who was there was very rude and when we approached the counter was blunt and said im busy with the stamps be patient. All the staff need to be better trained in customer service and maybe some manners - its clear to see why they are always looking for staff especially if these two are anything to go by.

Llyr R.

The store was clean and tidy. I visited subway and the whole area was very clean and tidy. The staff where welcoming. A1 service would recommend.

jacqueline S.

Staff are very friendly and lots of choices of good food..also subway and post office within the shop

bob S.

Good shop, bigger than it looks, good variety of food, household items and pet stuff. Lots of offers, friendly service.