British Heart Foundation Home & Fashion Store - Woking

Address: 2 Crown Square, Woking GU21 6HR, United Kingdom.
Phone: 1483494410.
Website: bhf.org.uk.
Specialties: Thrift store, Appliance store, Charity, Furniture store, Used furniture store.
Other points of interest: Identifies as women-owned, Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 69 reviews on Google My Business.
Average opinion: 2.9/5.

Location of British Heart Foundation Home & Fashion Store

1483494410

The British Heart Foundation Home & Fashion Store is a thrift store like no other, located at 2 Crown Square, Woking GU21 6HR, United Kingdom. With a phone number of 1483494410, this store offers a unique shopping experience that combines a furniture store, appliance store, and charity, all in one place. Their specialties include used furniture and other items, making them a great option for those looking for something a little different.

One of the standout features of this store is its commitment to inclusivity. They identify as women-owned, and are LGBTQ+ friendly, making them a welcoming space for all. In addition, the store offers a range of convenient payment options, including credit and debit cards, as well as NFC mobile payments.

The British Heart Foundation Home & Fashion Store is not only a great place to shop, but also a hub of community activity. They offer a range of on-site services, including delivery, in-store pick-up, and same-day delivery. Plus, the store is wheelchair-accessible, with a wheelchair-accessible car park and entrance.

When it comes to shopping at the store, there are a few things to keep in mind. First and foremost, it's important to note that the store has 69 reviews on Google My Business, with an average rating of 2.9/5. This means that while some customers have had great experiences, others have had some challenges. However, with a little planning and preparation, it's possible to have a successful and enjoyable shopping trip at the British Heart Foundation Home & Fashion Store.

To start, it's a good idea to check out the store's website at bhf.org.uk. Here, you can find information on current sales and promotions, as well as the store's hours and location. It's also a good idea to review the store's policies on returns and exchanges, as well as their delivery and pick-up options.

When you arrive at the store, take some time to explore and get a feel for the layout. The store is organized by department, so you can easily find what you're looking for. Keep an open mind as you shop, and be open to the unexpected. You never know what treasures you might find

As you browse the aisles, be sure to take advantage of the store's convenient payment options. They accept credit and debit cards, as well as NFC mobile payments, making it easy to pay for your purchases.

Finally, if you have any questions or concerns while shopping at the British Heart Foundation Home & Fashion Store, don't hesitate to ask a store employee for help. They are there to ensure that your shopping experience is as smooth and enjoyable as possible.

Overall, the British Heart Foundation Home & Fashion Store is a unique and interesting place to shop. With their commitment to inclusivity, convenient payment options, and range of on-site services, they offer something for everyone. So why not take a trip and see what you can find You might just discover your new favorite thrift store Don't forget to check out their website for more information and to plan your visit.

Reviews of British Heart Foundation Home & Fashion Store

British Heart Foundation Home & Fashion Store - Woking

Sunny Sharma

1/5

If you want to waste your day and time waiting for collection, go for it.

They don't care about your online booking for collection, even though if you take your stuff to them, they will deny the collection.

We reached at 3:45 pm on 1st of December, the guy was literally holding the door and was very rude, he said, no you are late, we are closing, we even offer to put thing inside on our own, he was stuck with his rudeness, maybe because my skin colour is not white like him.

Will never buy or donate anything for this so collect charity shop.

I lost 100 pounds because I had to arrange emergency rubbish service.

Bri Nido

1/5

As many other reviewers regarding collection, waisted a day waiting on them to collect the item , I even called the day before to try and confirm the pick time but of course no answer .

I ve been in contact with them for nearly a month trying to donate items with multiple phone calls to 2 different stores, but don’t waste your time .

I can only think, that they have no care regarding people’s time especially with the technology that we have they can get in touch and inform the customer what’s happening but of course not .

Emily Peters

1/5

Waited in all morning for a sofa collection - missed a phone call from a No Caller ID who left no voicemail or contact details (apparently this was them) only to be told when I finally rung the store for an update, that the drivers had arrived earlier in the morning and rather than trying to buzz my flat number or even ring me (as clearly they knew how to!!) they just drove off. Absolute waste of time, clearly couldn’t be bothered. Will try another charity!

Paul Lovatt

5/5

This shop is massive and some fantastic stock, from books to fashions to furniture. If I lived in Woking, I'd have spent hundreds on the stuff here!

A M

1/5

Spider phobics?

Arranged a sofa collection with BHF and sounds like I had a similar experience with their rude and lazy collection drivers. They turned up and I asked if they could put the van round the back as it would make the collection easier for them, they looked at me like I asked them to climb Everest.

Then they looked at the sofas and said they couldn't collect because of 'bugs', I enquired as to what they were referring to and they pointed at a spider the size of a thumbnail underneath the sofa, then they drove off!

I called the office and spoke to a lovely lady called Helga who tried her best to help and said the warehouse manager would call be back, which they haven't.

I can only assume these drivers couldn't be bothered and wanted an early finish but it's concerning if our donations go towards the drivers and the managers salary's who don't do their job, rather than the people who actually need it.

Wouldn't recommend them, expect for Helga who was lovely.

Michael Oon

5/5

The Charity, British Heart Foundation, has moved their charity shop to the old BHS location. Wow, it is huge with plenty of stock on display. This charity has always accepted our donations which included electrical equipment. Most importantly, they thank us for the donations.

David Salmon

1/5

I got absolutely no help from this shop. I wanted to buy a pice of furniture but no one would step out of the shop to help me load it into my car which was right outside the door.
Never coming here again.

Terence O' Toole

5/5

Lovely experience, staff were extremely friendly and helpful when I called to collect a recliner chair from the Woking shop, would highly recommend visiting them as the shop is huge and you’ll find just about everything, Thanks again Terry