Asda York Superstore - York

Asda York Superstore is a convenient and accessible location for all your shopping needs. Located at Jockey Ln, Monks Cross Dr, Huntington, York YO32 9LF, United Kingdom, this store offers a wide range of services and products.

One of the main features of Asda York Superstore is its supermarket, where you can find fresh produce, baked goods, and a variety of grocery items. In addition, the store has an ATM, a cafe, a clothing store, a currency exchange service, a gas station, an optician, and a pharmacy. These specialties make it a one-stop-shop for all your daily needs.

Asda York Superstore also offers several convenient services such as no-contact delivery, delivery, in-store pickup, and onsite services. You can even take advantage of same-day delivery, making it easy to get what you need quickly. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it a welcoming and inclusive space for all customers.

When it comes to sustainability, Asda York Superstore takes steps to reduce waste and promote eco-friendly practices. The store accepts batteries, glass bottles, metal cans, plastic bags, and plastic bottles for recycling. They also accept credit and debit cards, as well as NFC mobile payments, encouraging cashless transactions.

Asda York Superstore has received 520 reviews on Google My Business, with an average rating of 3.8/5. Many customers have praised the store's friendly and helpful staff, as well as its wide selection of products and services.

Reviews of Asda York Superstore

Robert cooper

1/5

Received my online order on Friday 8th November. Included in that order was 5 packs of British pork mince. This was however substituted for Asda just essentials mince but as we had not tried this mince before we thought we would give it a go. How wrong could we have been. On Tuesday 12th we opened one of the packs of mince to make into meatballs. On man handling the mince we noticed small shards of glass in with the mince. We instantly stopped and tried to report it to Asda but the only way to do it was via refund and put the explanation as glass in the product. We got the email saying that we had submitted the refund request and then an email saying the review is taking longer than expected but we would get an email with their decision. It is now the 18th November and we haven’t heard a thing. We contacted Asda and was told by a very nice chap that the refund was rejected. I told him that we had not received any notification of this of which he apologised. I asked to take it further as a product with glass in it in my opinion should be recalled. This nice chap contacted a supervisor and now I have to wait another 3 to 5 days for an email. Iam amazed that when a customer informs Asda that a product is contaminated with glass they just ignore it hoping it goes away. We have had a professional look at the believe to be glass and he confirms, it is glass particles. Let’s see what happens if Asda email me, if not it’s going further. I did say what am I to do with the other 4 packs of mince that potentially have glass in, I was told to either eat it or give it too the needy….. err no it needs to be collected for investigation or the bin it goes.

Janice Farley

1/5

Visited today at approx14.45.
Went to the lottery kiosk and the last member of staff gave me the impression that she didn't want to be there.
This has become apparent with this member of staff on a few occasions.
She literally threw my lottery purchase at me.
No goodbye or anything.
When I worked in a face to face position we were trained to welcome the customer with a smile or good morning/afternoon/evening how can I help?
I think this member of staff needs re training in customer service I.e people skills.
I know people have bad days,but you are there to represent the store so please smile it doesn't hurt does it?
I know it is hard in this day and age good luck.

Patricia Wiles

2/5

This star rating was a long time ago,I think now I would rate it 2.The place is so different, no staff morale,go in early never any staff on lottery counter.I used to look forward to seeing staff I have known for years not anymore,I spent at least £150 per week there but not anymore.as soon as I have spent my Christmas savings I am going back to Sainsbury's, go in there it's bright and welcoming. Think Asda is on the downward track,a lot of the staff are miserable and looking for other jobs.

Andy B

1/5

Firstly, the guy on the services counter (think his name was Mark iirc) really needs retraining on customer service and how he speaks to customers. Secondly, you need to train the staff on the Paypoint services you provide. I had an Imovo voucher I wished to redeem and was just told that they dont do them (with an attitude), later followed by that you can chose which transactions you want to do in store (a breach of Paypoints T&C's which i'm aware of having previously been a Paypoint retailer myself) . I have no trouble usually at the Asda at the Arnison Centre which I usually visit. It's a basic Paypoint transaction, but I was refused and argued with over it. Appalling service received, not just for not providing the service, but for the manner inwhich I was spoken to. I was made to feel like I was trying to defraud them, all for the sake of a £24 imovo voucher.

Reening Lau

5/5

A 24 hour ASDA? Say no more this gets 5 stars. Has all the stuff a bachelor would need. It's a little far off unfortunately but if you've got a car, this place is probably better stocked than Morrisons and is actually a little cheaper as well. Got my meats for a little over less than 20% than the usual price.

Chris Hach

1/5

Why are Asda blocking two disabled spaces with their own vehicle?

PH PC

4/5

It’s a full flag Asda super stores with upper floors for clothings, home center have good choices and supermarket area is well stocked ! We tried the got food from the deli which is good value and tasty! Bought some drinks with good discounts as new year treats. Cashier at checkout is friendly and helpful!!

Lucy bloomfield

4/5

It’s a large Asda with a range of vegan options and it even has a refill section for cereal, grains, coffee, dog and cat food and sweets. There is also a home section and clothing (George).
I find Asda too expensive for most things but I make a point of getting cereal from the refill section which is great to see