Asda Park Royal Superstore - London

Address: 2-20 Western Rd, London NW10 7LW.
Phone: 02089519000.
Website: storelocator.asda.com
Specialties: Supermarket, Cashpoint, Cafe, Clothing Shop, Currency exchange service, Petrol Station, Optician, Pharmacy.
Other points of interest: No-contact delivery, Delivery, In-store pick-up, On-site services, Same-day delivery, Great produce, Wheelchair-accessible car park, Wheelchair-accessible entrance, Food, Pharmacy, Quick visit, Batteries, Light bulbs, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free of charge street parking, Free parking lot, On-site parking.
Opinions: This company has 1135 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Asda Park Royal Superstore

☎️02089519000

⏰ Open Hours of Asda Park Royal Superstore

Monday: 7 am–12 am
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12 am–10 pm
Sunday: 11 am–5 pm

Asda Park Royal Superstore Overview

Nestled at 2-20 Western Rd, London NW10 7LW, Asda Park Royal Superstore stands as a versatile hub for daily necessities and conveniences. This supermarket offers a wide array of products, making it a go-to spot for food, pharmacery, clothing, electronics, and more. With additional services such as a Cashpoint, Cafe, petrol station, and optician, it's clear that Asda Park Royal caters to a broad spectrum of customer needs.

The store is not just a place to shop; it's an integral part of the community, providing cashless payment options including Credit cards, Debit cards, and even NFC mobile payments. For those valuing convenience and accessibility, Asda Park Royal boasts a wheelchair-accessible car park, a wheelchair-accessible entrance, and ample free street parking with a free parking lot, ensuring that everyone can visit easily. The on-site parking is particularly beneficial for those who prefer to shop without the hassle of finding parking elsewhere.

One of the standout features of Asda Park Royal is its commitment to customer service, offering no-contact delivery, in-store pick-up, and same-day delivery options. This ensures that whether you're in a rush or need items delivered right to your doorstep, they've got you covered. For those who enjoy a quick visit or prefer shopping at their own pace, the store's efficient layout and wheelchair-accessible features make it an inviting destination.

The produce section is highlighted by its great quality, promising fresh and quality groceries. The Currency exchange service and Petrol Station are additional services that set it apart, catering to travelers and those in need of fuel. Moreover, the Pharmacy on site is a lifesaver for those requiring frequent medication replenishment.

Asda Park Royal Superstore has garnered attention and trust from its clientele, evident from the 1135 reviews on Google My Business, with an average opinion rating of 3.5/5. This feedback signifies a solid reputation for customer satisfaction and reliability.

For anyone considering a visit or seeking more information, the website (storelocator.asda.com) provides comprehensive details about store hours, product availability, and special offers. It's a valuable resource for planning your visit and making the most out of your shopping experience.

👍 Reviews of Asda Park Royal Superstore

New M.

1/5

1. A "Non-stick Lifetime Guarantee" is a lie. I bought this product as an experiment because I was 100% sure that most lifetime guarantees don’t work, especially for non-stick fry pans.
2. The product lasted only 1-2 months before it started sticking.
3. Whenever you try to return it, they come up with excuses to avoid accepting the return.
- The first customer service representative said, "That happens when you wash it with the wrong things!" I asked, "How should we wash it?" She replied, "With a sponge." Of course, no one is foolish enough to wash it with a metal sponge! We only ever washed it with a regular sponge.
4. Then the manager came and claimed that the back of the pan showed signs of burnt food! Most fry pans have a slightly brown back, and professional chefs' fry pans are almost black on the back because the back has nothing to do with the cooking surface. At that point, I realized I was talking to the wrong people. I simply threw the fry pan in the bin and left.
5. I always buy from Amazon because they accept returns 100% of the time, and their customer service is amazing. In contrast, ASDA's customer service is very poor.
I will never, ever buy any kitchen appliances from ASDA again.

Benny G.

5/5

Huge respect to the staff here, they have incredible patience and handle all kinds of customers with professionalism. I’ve seen some challenging situations, and they always manage to keep their cool.

The shop itself is great, with everything you need at consistently good prices. Always a satisfying shopping experience!

M A. A.

4/5

Really good location in the heart of Park Royal.

The opening hours are very good when you need to pick up food or drink in a pinch.

Reductions can be good at times.

The halal food section is a welcome bonus, although I’d still rather go to the butchers directly. They do have a few items like the chicken wings prepackaged which is nice.

Andrau

4/5

Although the Wembley Superstore is closer to me, I prefer the layout of this Park Royal store. Unfortunately I have quite often found many items to be out of stock in this store. I have also had many occasions when items have been mispriced when I go to checkout.
However on my last visit it looks like the store has had a bit of a spruce up. Also most of the shelves looked pretty full. I hope they manage to maintain this standard.

Hemish P.

2/5

One of the slowest Kiosk desks i’ve ever been too. there’s two checkout points and there’s only 1 person manning the desk during peak lunch hours.

The closest thing i can compare the cashier to is the Sloth from Zootopia. complete disregard for customer service and satisfaction

Glory

1/5

Hi,

Yesterday I went shopping at Asda in Park Royal London.

I spent £180 and am a regular customer.

No tills were open. There was a very long queue for the automated checkout.

The way the shop was in such a mess was embarrassing and very distressing for customers.

No cooperation of Asda employees. And no staff working.

A company like Asda, which crazily increased its prices, should provide the BEST service.

My daughter was waiting for me at home, and she was getting paranoid because of my delays.

This is unacceptable.

I want compensation for these terrible delays and such a stressful situation.

I couldn't take the bus. I had to pay for Uber to get home quickly.

Unacceptable.

Glory

bernie T.

1/5

What on earth has happened to this branch? shabby, low in stock (purposely went into store for pick up) but OF COURSE they didn’t have item in stock so a complete waste of time. Nobody on shop floor to attend to a query despite being called on tannoy twice. Never any baskets at entrance you have to go and find one. Very strange inefficient checkout system. Won’t waste my time in future this branch has really gone downhill.

hicham B.

1/5

Very rude staff,

disappointing that i am writing this I was today with my family , I was using the trolley with few Items as there’s only 3 tills open with Long queue I decided to go to. the self checkout one of the staff was mad and very rude he told me you not allowed to checkout here is only for basket I was polite explain that I have few I items he refused even to have a conversation , it was just confused as I can see there’s tow customers using the trolley on the self checkout.

I will never comeback to this store.