Iceland Supermarket Dagenham - Dagenham

Introduction

Nestled in the heart of Dagenham, Iceland Supermarket Dagenham, situated at Unit 10, The Mall, Heathway, offers a convenient and comprehensive shopping experience to its customers. This branch of the popular frozen food retailer is not just a supermarket; it's a one-stop destination for all your grocery needs, combined with the convenience of a bakery and a delivery service.

Main Services

Iceland Supermarket Dagenham provides a wide array of services to cater to the diverse needs of its customers. Here are some of the key services offered:

• Supermarket: Stocks a vast range of products, including fresh produce, frozen foods, groceries, and household essentials.
• Bakery: Offers a variety of fresh bread, pastries, and cakes baked daily on-site.
• Frozen Food Store: Specializes in a wide range of frozen foods, from ready meals to fruits and vegetables, all at affordable prices.
• Fruit and Vegetable Store: Provides a wide selection of fresh, seasonal produce, sourced from local suppliers where possible.
• Grocery Delivery Service: Offers a convenient home delivery service for customers who prefer to shop from the comfort of their own homes. This service is free for orders over £25.

Location and Access

Iceland Supermarket Dagenham is strategically located at Unit 10, The Mall, Heathway, Dagenham, RM10 8RE, United Kingdom. Its proximity to the mall ensures easy access for shoppers, with plenty of on-site parking available for customers' convenience. The store is also wheelchair-accessible, with a dedicated car park and entrance for disabled shoppers.

Public transportation is readily available, with several bus routes stopping nearby, including the 145, 173, 287, and 368. The store is also just a short drive from the A13 and the M11, making it easily accessible by car.

Featured Characteristics

Iceland Supermarket Dagenham stands out due to several unique features that enhance the shopping experience:

• No-Contact Delivery: Ensuring customer safety during the COVID-19 pandemic, Iceland offers a no-contact delivery service, allowing customers to receive their groceries without any physical interaction with the delivery driver.
• In-Store Pick-up: For customers who prefer to collect their groceries in-store, Iceland offers an in-store pick-up service, allowing them to order online and collect their shopping at their convenience.
• On-Site Services: The store offers a variety of on-site services, including a toilet and a quick visit option, ensuring customer comfort and convenience.
• Wheelchair Accessibility: As mentioned earlier, the store is wheelchair-accessible, with a dedicated car park and entrance, making it easy for all customers to shop with ease.

Practical Information

Here's some practical information to help plan your visit to Iceland Supermarket Dagenham:

• Opening Hours: The store is typically open from 8:00 AM to 10:00 PM, Monday to Saturday, and from 10:00 AM to 4:30 PM on Sundays. However, these hours may vary, and it's always a good idea to check the store's website or contact them directly for the most up-to-date information.
• Payment Methods: Iceland Supermarket Dagenham accepts a variety of payment methods, including credit and debit cards, as well as NFC mobile payments.
• Contact Information: You can reach the store via telephone at 2085933722 or visit their website at iceland.co.uk for more information.

Positive Aspects from Reviews

With an average rating of 4.1/5 from 723 reviews on Google My Business, Iceland Supermarket Dagenham enjoys a high level of customer satisfaction. Here are some of the positive aspects frequently mentioned in customer reviews:

• Convenience: Many customers appreciate the store's location within the mall and the convenience of the on-site parking, making it easy to shop for groceries while running other errands.
• Free Delivery: The free delivery service for orders over £25 is a popular feature among customers, with many citing it as a reason for choosing Iceland over other supermarkets.
• Quick Service: Several customers have praised the store's efficient and speedy service at the till, making their shopping experience quick and hassle-free.
• Good Selection: Customers appreciate the variety of products available at the store, from fresh produce to a wide range of frozen foods and household essentials.

In conclusion, Iceland Supermarket Dagenham offers a comprehensive and convenient shopping experience, combining a wide range of products with excellent customer service and a strategic location. Whether you're looking for fresh produce, frozen foods, or household essentials, this supermarket is an excellent choice for shoppers in the Dagenham area.

👍 Reviews of Iceland Supermarket Dagenham

Nathaniel S. (.

1/5

Damaged item when ordered uber eats, missing orders can not contact the store or any other sort of coomunication about this order. This is purely rushed probably a rat bite through this chip like come on do they not check

Denise R.

5/5

Just what we needed in the mall. Quick service at the tills and spend over 25 pounds it's delivered for free! Quite a good selection of everything! Place to go when not wanting to travel and to avoid crowds..

John P.

4/5

Its moved location so the Iceland pr team need to get that fixed 🤦‍♂️ new store is big and modern. Products are good, more pleasant experience than the other supermarket on the heathway

Emma W.

1/5

Iceland cheating customer money! To all customer need know about this :
The extra money was charged to the customer without informing the customer and without their consent. When I saw it and asked why the extra charge was made using the card reader, their attitude was very rude and unreasonable! They also used the excuse for Charity to not let the customer speak, which was a disguised way of stealing the customer's money!

Alex S.

1/5

Since they moved to the new location (The mall) they are very bad take me 1.5 hours (Uber eat) to receive 4 items, the driver was there but they didn't prepare the things , plus 1 item (ham) was looking very bad , the one in the left picture is the bad one and the one in the right in good , how you can send something like this

Sheila D.

1/5

3rd time shopping been over an hour late the staff from the old shop are very good always willing to help new staff are useless complained 3 times to head office still no change no-one in the actual shop even bothers to answer the phone definitely gone downhill since moving to new shop

Sharon G.

1/5

It is beyond a joke now with the delivery service if they ain't turning up at 23.30 they ain't even updating ya on delays to orders this is the 5th order in a row that has not arrived on time what has happened to this store

Kevin C.

2/5

Absolutely horrific queuing system in place, especially at peak hours you can be queuing half way down an aisle.

This review is long overdue, I figured I would give it time to see if things improve, why they don't have more staff on the tills at busy times I have no idea but it is ridiculous having to wait ages in line especially if you only have a handful of items or you have frozen items which are prone to defrosting quickly, peas and yorkshire puddings for example would be defrosted before you leave the shop thanks to the queues.

It seems the only less busy times like early morning or in the evening are better.

Something clearly needs to be done about the management in this store.